Manager, Content Strategy
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Responsibilities
- Own the end-to-end delivery of creative projects, balancing priorities, managing timelines, and ensuring consistent quality and execution.
- Support multiple projects simultaneously while maintaining high standards for accuracy, professionalism, creativity, and client service.
- Serve as a trusted thought partner to consulting teams, helping shape storylines, strengthen recommendations, and improve the overall effectiveness of client-facing deliverables.
- Apply advanced design and storytelling expertise to create polished, visually compelling deliverables, including executive presentations, visual frameworks, data visualizations, and strategic communication materials.
- Navigate ambiguity by asking questions, organizing information, simplifying complexity, and guiding teams toward actionable solutions.
- Collaborate with internal partners, including Knowledge Management, Account Management, Sales Operations, and Consulting Operations, to ensure consistency, quality, and alignment across Sales and Delivery Enablement materials.
- Provide guidance and mentorship to team members through coaching, feedback, and best-practice sharing, contributing to the continued growth of the Content Strategy function.
- Explore and apply AI-enabled and emerging technologies to improve content development workflows, efficiency, and overall deliverable quality.
Requirements
- The ideal candidate will possess:
- 7+ years of professional graphic design experience, preferably in consulting, professional services, agency, or complex corporate environments.
- Demonstrated ability to lead design for complex, high-visibility projects and provide strategic creative guidance.
- Strong experience translating abstract ideas, data, and insights into visually compelling and easy-to-understand materials.
- Advanced proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign) and Microsoft PowerPoint; experience designing executive-level presentations is required.
- Experience with digital, video, or motion design tools (e.g., After Effects, Premiere) is a plus.
- Excellent collaboration and communication skills, with confidence engaging senior stakeholders and multidisciplinary teams.
- Strong conceptual thinking, attention to detail, and ability to manage multiple priorities in fast-paced environments.
- A portfolio demonstrating strategic thinking, storytelling, and execution across print, digital, and presentation-based design.
- Applicants for employment must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Kaufman Hall (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status)
- Education
- Bachelor's degree in Graphic Design, Visual Communication, or a related field required.
- Physical Requirements
- Must b
Benefits
Additional Information
When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves . We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Manager, Content Strategy The Organization We help society's foundational healthcare institutions to achieve their full potential in service to others. We are our clients' trusted partners in ever-changing times. For nearly 40 years, Kaufman Hall has provided independent, objective insights grounded in sound data and analysis to help clients fulfill their missions, achieve their goals, and tackle their toughest problems. Kaufman Hall provides world-class management consulting in Strategy & Business Transformation, Financial Planning & Data Analytics, Treasury & Capital Markets, Mergers & Acquisitions, Revenue & Operations Improvement, and Clinical Solutions. At Kaufman Hall, we believe that sustained success is never an accident. It is the result of sound decision making, based on data-driven analysis and disciplined thinking, and guided by the fundamental principles of corporate finance. The Position Kaufman, Hall & Associates, LLC, is seeking a Manager to join the Content Strategy team and support the Consulting Business Unit, delivering high-impact, visually compelling design solutions across complex engagements This role is ideal for a highly skilled designer and strategist who combines creative thinking, project ownership, and advanced execution capabilities. The Manager partners with consulting teams to shape communication strategies, structure complex content, and develop high-impact executive deliverables. While responsible for guiding projects and influencing stakeholders, the role remains deeply hands-on in the creation and refinement of presentations, visual narratives, and client-facing materials. The Manager will report to the Vice President of Content Strategy.
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