Assoc. Dir, Project Management Metrics, Analytics, & Performance (MAP) (Hybrid)

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Job Description The Associate Director, Project Management, within Metrics, Analytics & Performance (MAP) will lead project management related to the development, delivery, & maintenance of a portfolio of metrics/analytics projects to support strategic decisions, improve planning/execution, and monitor performance across our portfolio, studies & processes within Global Clinical Trial Operations (GCTO). Responsibilities include but are not limited to: Collecting, assigning, tracking, and prioritizing requests from users requiring modifications (upgrades or bug fixes) to new and/or existing systems Manage timelines and resource management through development (i.e. Agile, Waterfall) and release (inc. communication & training) Approve change requests for upgrades/bug fixes/data changes and coordinate release planning and assessment for the business in collaboration with Research & Development, IT Division IT ( our Research & Development Division IT). Coordinate all aspects of SIT & UAT, included, but not limited to ensuring the development of test cases, issues tracking, and completion of the proper documentation prior to deployment. Collaborate with team members to develop business cases in collaboration with process owners/stakeholders and our Research & Development Division IT for new tools/solutions. Ensure business needs and criticality of functionality are correctly documented in System Development Life Cycle (SDLC) documentation. Coordinate the communication of system changes to Business Process/Sub-process Owners, requestors, and stakeholders Contribute to the ongoing development of processes related to access and support of all released tools Collaborate with MAP Team members and our Research & Development Division IT to ensure internal Service Level Agreement (SLA) are followed and reviewed/updated once a year. Work with IT and support team to create user provisioning and deprovisioning process Ensure proper process and guidelines are in place to share and exchange data between applications & apply record retention policy when applicable The role must demonstrate appropriate Leadership Standards. Experienced with "getting things done" in a complex work environment is required. Education Requirement: Bachelor's degree required; concentration in a computer science, data science, scientific or applied discipline preferred PMP and/or CPM certification preferred Experience and Skills: Minimum of 8 yrs experience in IT Project Management 5 years of experience in clinical research/clinical development preferred Basic understanding of System testing & providing training to user communities Experience creating Strategic Planns Driving large strategic project in a matrix enviornment Knowledge quality management and control tools is required. Critically evaluate process implications of system changes and deal with conflict and bring to resolution. Able to identify critical input and outputs that drive business processes and dependencies on process (workflow) vs. technology (dataflow). Strong understanding of how to use reporting tools, such as Qlik Sense, Power BI as well as modelling and planning tools Knowledge of SQL or other database/query tools a plus. Excellent teamwork and leadership skills, including conflict resolution expertise and discretion. Customer service orientation and the ability to work effectively with clients, third party vendors, quality and IT management/staffs Proficient in MS Office, Recognized as "team player" Committed to continuous improvement Analytical ability, good judgment, ability to multi-task & prioritize Strong verbal & written communication skills Ability to proficiently interact with all levels of management and exert influence to achieve results. eligibleforERP clinicaltrialjobs GDMS Required Skills: Adaptability, Adaptability, Business Decisions, Business Processes, Clinical Database Programming, Clinical Data Management, Clinical Data Standards, Clinical Development, Clinical Research, Clinical Trials, Conflict Resolution, Data Analysis, Data Quality Assurance, Data Reporting, Data Validation, Detail-Oriented, Good Clinical Data Management Practice (GCDMP), Good Clinical Practice (GCP), Interpersonal Relationships, Mentoring Staff, Microsoft Power Business Intelligence (BI), Multitasking, Project Management, Project Management Tools, Reporting Tools {+ 2 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, n

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