Lead Application Systems Analyst (Technical Manager)

Requirements

• Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Job Profile Summary:
• Designs, develops, and troubleshoots complex software and applications in support of establishing a sustainable institutional technological infrastructure. This individual also conducts non-routine system analysis, contributes to strategy development, and may provide training.
• Job Description:
• Engineering Technical Services (ETS) at the Fulton Schools of Engineering is seeking a Lead Application Systems Analyst to provide technical leadership and direction for FSE enterprise infrastructure and platform engineering.
• This role is ideal for a hands-on technical leader who enjoys building scalable systems, driving automation, and modernizing infrastructure through DevOps and cloud-first practices.
• You will lead a team responsible for backend infrastructure across on-prem and cloud environments, helping ETS transition from traditional operations to an automation-first, engineering-driven model.
• This role combines hands-on technical leadership with people management, emphasizing automation-first design, Infrastructure as Code (IaC), CI/CD pipelines, Power Platform automation, and ServiceNow event-driven integrations.
• The position establishes standards, and ensures reliable, scalable, and secure operations while driving continuous improvement through automation and modern engineering practices.
• Position Salary Range:
• $94,300 - $117,800 annually; DOE
• Essential Duties:
• Technical Leadership & Architecture
• Provide technical leadership for FSE server and application infrastructure across Windows, Linux, and hybrid cloud environments (AWS, on-prem)
• Define and evolve architecture standards for infrastructure, automation frameworks, identity integration, and operational tooling.
• Serve as the primary escalation point for complex infrastructure and integration challenges including Hyper‑V virtualization, AWS cloud services, and Active Directory.
• Guide decisions that prioritize security, scalability, reliability, and long-term sustainability
• Infrastructure as Code & Automation
• Lead adoption of Infrastructure as Code (Terraform) across cloud and on-prem environments
• Build and standardize automation frameworks for provisioning, configuration, and lifecycle management
• Establish reusable patterns to reduce configuration drift and technical debt
• Drive a culture of version control, testing, and peer-reviewed infrastructure changes
• DevOps & Platform Engineering
• Design and manage CI/CD pipelines for infrastructure and platform automation
• Embed security, compliance, and validation controls into automated workflows
• Apply DevOps practices to improve speed, consistency, and reliability of deployments
• Lead development of Power Platform solutions to streamline operations and service delivery
• Identify, prototype, and implement automation opportunities that eliminate manual or error‑prone processes.
• Integration & Intelligent Operations
• Architect integrations with Active Directory and identity services
• Lead development of ServiceNow event-driven automation for monitoring, incident response, and workflows
• Improve observability through automated monitoring, alerting, and response mechanisms
• Partner with enterprise teams to align with governance and security standards
• Ensure identity and ServiceNow integrations adhere to enterprise governance and security standards.
• Experience designing and automating infrastructure using Terraform or other Infrastructure-as-Code technologies across cloud (AWS or Azure) and on‑premises (Hyper-V) environments supporting Windows and Linux servers.
• Experience designing and maintaining CI/CD pipelines for infrastructure and platform automation.
• Strong background in automation-driven operations, including configuration management and lifecycle automation.
• Experience integrating infrastructure platforms with ServiceNow, including event‑driven monitoring or workflow automation.
• Experience developing Power Platform solutions (Power Automate, Power Apps) for operational or service workflows.
• Deep knowledge of Active Directory architecture, identity integration, and security best practices.
• Experience serving as a senior technical lead or principal engineer for enterprise platforms.
• Familiarity with DevOps practices applied to infrastructure and platform management.
• Working Environment:
• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
• Required to stand for varying lengths

Benefits

Additional Information

Job Profile: Applications Developer 4 Job Family: IT Applications Time Type: Full time Max Pay - Depends on experience: $117,850.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date.

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