IT Cybersecurity Analyst

About the role

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world! Our Core Values: Integrity : Saying what we mean and consistently doing what we say with no desire other than the good of the citizens we serve. It means standing up for beliefs. Responsibility : A continual process that emphasizes a high level of personal accountability by each member of the organization. Partnership : Adding competitive value and quality to the services provided to our residents, businesses, and visitors through responsible fiscal stewardship, increased innovation, greater use of technology, and expanded civic, neighborhood and regional partnerships.

Responsibilities

• Work is performed under the general supervision of the IT Cybersecurity Manager.
• Essential Tasks & Responsibilities:
• Essential Responsibilities
• Conduct regular monitoring and analysis of network traffic for cybersecurity threats.
• Identify security anomalies and assess security controls for weaknesses.
• Mitigate and contain detected malicious activities to minimize damage.
• Investigate and resolve cybersecurity incidents or escalate as necessary.
• Stay informed on emerging cybersecurity threats, vulnerabilities, and industry trends.
• Conduct vulnerability assessments and lead remediation processes.
• Address compliance issues and remediate non-compliant devices.
• Maintain and update incident response playbooks based on lessons learned.
• Continuously enhance detection, investigation, and response capabilities.
• Support City departments' regulatory and compliance requirements.
• Communicate effectively with City departments, IT personnel, and technical vendors.
• Assist in developing cybersecurity awareness programs.
• Evaluate changes to network security architecture.
• Develop and maintain information security policies and procedures.

Requirements

• Required Qualifications: Bachelor's degree from an accredited college or university in Computer Science, Information Science, Information Security, or a closely related field.
• Minimum of three years of experience as an IT analyst or in information security.
• Knowledge, Skills, & Abilities: Demonstrated experience with Linux, Unix, and Windows operating systems.
• Knowledge of TCP/IP networks, routing protocols, routers, switches, hubs, and virtual machine servers.
• Proficiency in network troubleshooting, firewall management, IDS/IPS, VPN, and SIEM technologies.
• Familiarity with cybersecurity threat analysis and intrusion detection principles.
• Working knowledge of shell scripting languages.
• Understanding of information security principles, industry best practices, and relevant security regulations (e.g., CJIS, PCI).
• Ability to clearly communicate technical information to non-technical audiences.
• Ability to effectively troubleshoot complex network and computing problems.
• Strong written and oral communication skills.
• Ability to maintain effective professional relationships with management, employees, vendors, and the public.
• Availability to work flexible schedules, including nights and weekends.
• Possession of a valid Driver's License
• Ability to maintain professional judgment, composure, and effective performance during routine operations and high-pressure situations.
• Skill in communicating effectively and working cooperatively with colleagues, supervisors, clients, and members of the public.
• Demonstrated interpersonal skills necessary to provide assistance, support, supervision, and leaders

Benefits

Additional Information

Compensation Range $67,423.20 - $91,508.56 Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible.

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