Private Banking Operations Deputy Manager (RT)
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Responsibilities
- Private Banking Trade Operations and Investment Product Processing
- Key responsibilities include:
- Handling trade booking and ensuring transactions are captured accurately in the relevant banking systems.
- Reviewing trade details to ensure completeness and accuracy before settlement.
- Processing trade confirmations and coordinating with relevant internal teams or external counterparties.
- Monitoring trade settlement status and following up on any outstanding or failed settlements.
- Managing settlement instructions and ensuring trades are settled within market deadlines.
- Investigating and resolving trade discrepancies, settlement breaks, or operational exceptions.
- Ensuring operational processes are carried out in accordance with bank policies, regulatory requirements, and internal control standards.
- Settlements, Reconciliations, and Exception Management
- A key focus of this role is to support settlements and reconciliations across Private Banking products and accounts. The candidate will be expected to have a strong foundation in operational control, break investigation, and timely issue resolution.
- Responsibilities include:
- Performing daily cash, position, transaction, and nostro reconciliations.
- Identifying discrepancies between internal records, custodian statements, broker confirmations, and client account records.
- Investigating reconciliation breaks and coordinating with relevant parties to resolve issues.
- Monitoring outstanding settlement items and ensuring timely closure.
- Escalating unresolved or high-risk exceptions to management when required.
- Ensuring proper documentation of reconciliation findings and resolution actions.
- Strengthening control checks to reduce operational risk and improve processing accuracy.
- Remittances, Deposits, Payments, and Asset Transfers
- The role will also involve handling payment and cash movement activities for Private Banking clients, including remittances, deposits, and asset transfers.
- Responsibilities include:
- Processing client deposits, withdrawals, remittances, and internal transfers.
- Handling asset transfers, including securities transfers, fund transfers, and custodian-related movements.
- Preparing and validating payment instructions before execution.
- Processing payments through SWIFT Alliance, including the release of SWIFT payment messages where authorized.
- Ensuring payments are processed accurately and in compliance with internal policies, sanctions screening, and regulatory requirements.
- Liaising with internal teams, correspondent banks, custodians, and counterparties to resolve payment or transfer issues.
- Monitoring failed, delayed, or rejected payments and ensuring timely follow-up.
- Corporate Actions Processing
- The Deputy Manager will be involved in handling corporate action events for Private Banking clients across mandatory, voluntary, and elective events.
- Responsibilities include:
- Reviewing corporate action notifications from custodians, issuers, or market data sources.
- Disseminating relevant corporate action information to internal stakeholders and, where required, client-facing teams.
- Coordinating client elections for voluntary or elective corporate actions.
- Monitoring election deadlines and ensuring instructions are submitted within the required timeline.
- Tracking entitlements, proceeds, stock distributions, coupon payments, redemptions, and other corporate action outcomes.
- Reconciling corporate action proceeds and resolving a
Additional Information
Job Purpose The Private Banking Operations Deputy Manager will be responsible for supporting and overseeing the end-to-end operational processes within the Private Banking business. The role ensures that all investment products and wealth management transactions are processed accurately, efficiently, and within agreed timelines, while maintaining strong operational controls and minimizing risk. This position plays a key role in supporting the Private Banking front office, middle office, compliance, finance, custodians, brokers, fund houses, and other internal and external stakeholders. The successful candidate will be expected to handle day-to-day operations across settlements, reconciliations, payments, remittances, corporate actions, trade processing, and system or process improvement initiatives. As this is a Deputy Manager level position, the bank is looking for someone who not only has strong hands-on Private Banking or Wealth Management Operations experience, but also some level of supervisory capability, ownership, and the ability to guide junior team members where required.
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