Discipline Support Officer (DSO)

Responsibilities

• Disciplinary & Mentorship Support
• Manage and support school discipline operations, including managing late-coming, in-house suspensions, detentions, and student pull-out programmes.
• Serve as a dedicated mentor for students who require closer guidance and support.
• Engage with students in respectful, positive, and constructive ways.
• Patrolling & Security Monitoring
• Conduct regular patrols of school grounds-including classroom blocks, the canteen, basketball courts, and the field-during recess and lunch times.
• Perform physical monitoring and patrolling of school premises and the surrounding neighborhood after formal school curriculum hours.
• Investigative & Case Support
• Assist in investigating behavioral incidents using a Restorative Practices approach.
• Obtain official student and witness statements to pass to the Student Management Key Personnel (KPs) for formal follow-up.
• Communicate effectively with parents, school staff, and students to close the loop on outstanding cases.
• Job Requirements
• Required Experience
• Enforcement Background: Must have a minimum of 5 years of former working experience in an enforcement agency.
• Teamwork: Proven track record of working effectively as part of a team and strictly maintaining established operational work processes.
• Core Competencies & Skills
• Behavioral Intervention: Ability to deliver calm, measured, and proportionate behavioral interventions.
• Professionalism: Demonstrates sound judgment, utmost discretion, fairness, and strict confidentiality during case investigations.
• Communication: Firm yet respectful approach when engaging and working with youth.
• Collaboration: A collaborative working style to interface smoothly with teachers and the Student Management committee.
• Technical Proficiency: Basic digital skills, including the use of MS Word, MS Excel, handling emails, and accurate data entry.

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Company Intel

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