Room Service Server Overnight
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Responsibilities
- Complete setup and preparation tasks at the start of each shift.
- Deliver guest amenities, food, and beverages promptly to guest rooms.
- Ensure that orders are accurate, complete, and meet hotel presentation standards.
- Set up trays, carts, or in-room dining tables as requested by the guest.
- Greet guests warmly, explain orders, and respond to any questions.
- Ensure that guests are satisfied with their orders and promptly address any issues.
- Coordinate with the kitchen and bar teams to ensure timely preparation of orders.
- Ensure guest satisfaction and report feedback or concerns to supervisors.
- Maintain room service areas, clear used trays, and restock supplies.
- Follow hotel policies for food handling and ensure sanitation standards are met.
- Other duties as assigned.
- Your Qualifications Includes :
- Knowledge of quality food service techniques and standards
- Ability to lift and carry food service trays weighting 35 plus pounds
- Ability to multitask and work efficiently in a fast-paced environment.
- Ability to work flexible schedule to include weekends and holidays.
- Prior experience in food service operation preferred.
Requirements
- Clearly able to communicate ideas and information for all audiences both in writing and verbally.
- Service-oriented with an authentic attitude and approach to guest service.
- Effective at prioritizing tasks in a dynamic environment, ensuring smooth operations, and timely guest service.
- Veterans and military spouses are encouraged to apply.
Benefits
Additional Information
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
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