Associate Director - Automated Testing - IN

About the role

Manager - Automated Testing - IN The role is responsible for developing and automating test cases. They understand the internal workings of the software/product being tested. The incumbents have good programming skills and debug the code if required. Key Responsibilities and Duties They often write test scripts using scripting languages to automate test scenarios for checking the functionality and performance of the code. These professionals are involved with performance testing, and User Acceptance Testing (UAT) of the developed solution. Educational Requirements University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 9PL The QA Associate Director leads quality assurance strategy, managing and mentoring a team of QA professionals while driving innovation in functional and automation testing. This role establishes testing frameworks, collaborates with cross-functional stakeholders, and champions continuous improvement to ensure the reliability and maintainability of products and applications. Required Skills: Strong experience in functional and automation testing for web applications and microservices Hands-on expertise in Java, Playwright, Selenium WebDriver, and BDD frameworks Experience in API automation and testing using Rest Assured, Postman, and SoapUI Solid SQL skills for data validation and ETL testing Experience designing and implementing comprehensive test strategies and automation frameworks from scratch Proficiency in performance testing for applications, microservices, and APIs Experience creating detailed test plans, test scenarios, and test cases aligned to business requirements Strong manual testing capabilities including test case design, execution, and defect management Working knowledge of Agile and Scrum methodologies Proven ability to lead, mentor, and develop high-performing QA teams Strong cross-functional collaboration skills with engineering, product, and business stakeholders Ability to drive a culture of quality, accountability, and continuous improvement Experience in managing performance, building team capability, and driving talent development Experience leveraging AI-driven testing tools and emerging technologies to modernize QA practices Demonstrated ability to scale automation capabilities and improve testing efficiency across the enterprise Forward-thinking mindset with a passion for adopting innovative solutions in quality engineering Key Responsibilities and Duties Define the test strategies for Automation, Regression and Smoke Testing . Effectively manage and lead a test team s . Understand and implement the testing processes. Prepare automation test plans . Deploy and manage test frameworks. Identify and communicate risks during test planning and execution phases. Own (Lead) the end-to-end testing tasks like scoping, estimation, planning, work allocation, resource management, test design & execution, defect management, progress tracking & status reporting, management reporting, UAT support, test closure etc. Plan & coordinate for timely availability of the test data & environments Proactively communicate and collaborate with project teams, test teams and support partners across US & India Ensure that all test execution activities are conducted for projects per procedure / requirements . Self-starter, highly organized; Works well with all functional levels in the organization; excellent presentation and interpersonal skills; high level of business management and facilitation skill; capability to resolve complex problems with minimum confusion, frustration, and inconveniences for all parties concerned. Customer focused; Action-Oriented; Building Team Spirit; Self Development; Creativity & Innovation; Problem Solving; Ethics & Values Ability to handle multiple tasks and to work independently as well as in a team setting. Define and implement the QA metrics framework. Identify & drive the improvement opportunities in the QA space. Should be willing to work in shifts and provide QA support on weekend as per the project requirements. Related Skills Agile Methodology, Agile Project Management, Analytical Skills, Database Testing, Detail-Oriented, Problem Solving, Software Testing, Test Automation, Test Planning _____________________________________________________________________________________________________ Company Overview TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space. Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improv

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