Equipment Services Coordinator (m/f/x)

About the role

Avantor is a global leader in providing mission-critical products and services to customers in the life sciences, advanced technology, and applied materials industries. We are committed to delivering innovative solutions that help our customers accelerate their breakthroughs, optimize their processes, and improve the lives of people worldwide. We are looking for a dedicated Equipment Services Coordinator to support and coordinate our Field Service Engineer team responsible for the installation, preventive maintenance, and repair of a broad range of laboratory equipment. If you thrive in a dynamic environment and enjoy working with people, apply now and help us set science in motion to create a better world. Your Work Setup: Hybrid - Enjoy flexibility with only two office days per week Monday to Friday - Regular business hours for a balanced work-life schedule. Site location: The Avantor Business Centre in Timpuri Noi, Bucharest Join Avantor's Technical Support team with 18 amazing professionals dedicated to providing exceptional customer service across Europe.

Requirements

• Experience in B2B business services - preferable in logistics or distribution
• Exceptional proficiency in English, both verbal and written
• Strong interpersonal & communication skills for professional customer interaction
• Proficiency in ERP/CRM systems (preferably SAP) & Microsoft Office
• A structured, detail-oriented approach with problem-solving skills
• Ability to work independently and efficiently in a hybrid setting
• How you will thrive and create an impact
• Customer Focus : Take full ownership of both internal and external customer partnership and satisfaction. In & outbound calls with customer to manage service orders and to ensure complete and on time service delivery.
• Intervention Coordination & Timely Invoicing : You will coordinate with EU teams, customers, technicians, sales, and suppliers, and collaborate with European peers on intervention requests.
• Quotation & Contract Management: Manage requests from quotation to invoicing . Coordinate and oversee interventions with subcontractors.
• Our Commitment to You:
• We value your time off, through flexible working hours and a hybrid setting, 24 vacation days and an extra paid day off on your birthday!
• Your wellbeing is important to us. We support it with meal vouchers, our Benefit Online platform, and many others.
• We care for you and your loved ones through a private medical insurance and Employee Assistance Program.
• We empower you with learning and development opportunities to grow your career.
• We know you have some amazing friends, so you also receive a reward for referring people you like.
• #LI-Hybrid
• Disclaimer:
• Why Avantor?
• Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
• EEO Statement:
• Privacy Policy:
• We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
• Your privacy is important to us. Please click here for

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