Community Police Services Aide (9209) - San Francisco Police Department (C00465)

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The San Francisco Police Department is seeking civilian professionals to join our team as Community Police Services Aides (PSA). In this role, the PSA performs a variety of police-related duties under general supervision, supporting sworn personnel across a range of operational assignments. Work Location: Assignments may include San Francisco International Airport, district stations, SFPD Headquarters, and other departmental locations. Work Hours: Must have flexibility to work nights, weekends, holidays, and rotating shifts. Mandatory overtime may be required. Work Environment: Physical demands include occasional lifting up to 55 lbs., extended standing and walking, outdoor work in varying weather, and noisy environments. Essential duties can be reviewed in detail by clicking this link: here and include: Directs vehicle traffic throughout the San Francisco International Airport to maintain safety and security. Interacts with the public in person or over the telephone to obtain or provide information and/or to answer questions regarding police procedures and activities. Issues citations for parking violations at San Francisco International Airport. Completes reports and forms consisting of short descriptive phrases and/or fill in the blanks (e.g. incident reports, supplemental reports, towed cars, expired, invalid and/or damaged identification, security breaches, release of property/evidence). Operates two-way radios to communicate with dispatch and other police personnel. Administers first aid and/or CPR to individuals until medical aid arrives. Transports and/or retrieves evidence to and from Property Room following established procedures. Monitors security camera at District Station to ensure safety and security of station perimeter. Experience : One (1) year (2000 hours) of satisfactory full-time public contact or military experience; AND Education : Possession of a High School Diploma, or proof of successful completion of an equivalency test (GED, or California High School Proficiency Examination) ; AND Age : Must be at least 18 years of age. Driver's License: Applicants must possess and maintain a valid driver license to operate an automobile at the time of application and throughout the selection process. Note : One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment. Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility or disqualification. Selection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Multiple-Choice Exam (Weight 100%) Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Multiple-Choice Exam. Candidates will be sent a web link via email that will allow them to take the online Multiple-Choice Exam that is designed to measure knowledge, skills, and/or abilities in job-related areas which have been identified as critical for positions in the Community Police Services Aide classification. This computer-administered test can be taken at home or at a time and location of one's convenience, but only within the time period specified on the test notification. Candidates must have access to a computer and reliable internet connection to participate in this exam. The selection component is a multiple-choice exam which will include scenario-based questions. This exam is designed to measure knowledge, ability and judgment level in one or more of the following job related areas: ability to accept guidance and direction from others, such as superiors, and more experienced co-workers; ability to draw appropriate inferences and sound conclusions from observations; ability to propose appropriate and reasonable courses of act

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