Community and Operations Manager

Responsibilities

• Operations & Facility Management
• Oversee daily operations of the coworking space to ensure optimal functionality and tenant satisfaction
• Manage tenant onboarding and offboarding processes, including coordination and system updates
• Monitor and coordinate maintenance of facilities, including:
• Air-conditioning systems
• Lighting and electrical fixtures
• Plumbing fixtures (e.g., faucets, water purifiers)
• Ensure all common areas are maintained in a clean, safe, and operational condition
• Manage pantry inventory, including procurement and replenishment of snacks and beverages
• Community Engagement
• Plan, coordinate, and execute tenant engagement initiatives
• Monthly vendor showcases
• Festive and national celebrations (e.g. National Day)
• Foster a collaborative and engaging community environment
• Liaise with vendors and partners for event execution and partnerships
• Systems & Administration
• Maintain and manage tenant and space data using OfficeRnD
• Support CPF-related administrative processes via CPF EzPay
• Prepare basic communication and marketing materials using Canva
• Client Services Executive
• Paperspace Pte Ltd
• Regional Administrative Support
• Manage travel arrangements for regional employees (primarily Philippines-based staff), including:
• Accommodation bookings
• Per diem preparation and disbursement
• Immigration and ICA documentation support
• Corporate & Compliance Administration
• Support CPF submission processes via CPF EzPay when required
• Administer and manage Corppass access for local and foreign employees
• Ensure proper documentation and compliance with regulatory requirements
• Government & Procurement Platforms
• Prepare, submit, and manage documentation across relevant platforms, including:
• Vendors@Gov
• GeBiz
• Sesami
• Ariba
• BizFile
• QuestNet
• Support documentation and submissions related to Building and Construction Authority (BCA) requirements
• Ensure timely and accurate handling of procurement and compliance-related processes
• Stakeholder Coordination
• Liaise with internal departments, vendors, and regulatory bodies
• Support documentation and administrative coordination for bids, tenders, and project requirements
• Required Skills & Competencies
• Strong organisational and operational management skills
• Experience in facilities coordination and vendor management
• Knowledge of Singapore administrative and compliance systems (e.g. CPF, Corppass, BizFile)
• Ability to manage multiple stakeholders across functions and regions
• Proficiency in:
• OfficeRnD
• Microsoft Office (Word, Excel, PowerPoint)
• Canva
• CPF EzPay
• Attention to detail and ability to manage multiple priorities effectively
• Reporting Line
• (To be confirmed by Management)

Additional Information

Community & Operations Manager (Paperwork SG) Client Services Executive (Paperspace Pte Ltd) Role Overview This dual-role position supports both Paperwork SG's coworking operations and community management as well as Paperspace Pte Ltd's regional client services and administrative functions. The role ensures smooth day-to-day operations, high tenant satisfaction, and compliance with corporate and government requirements across Singapore and regional markets. Community & Operations Manager Paperwork SG

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