Project Manager, Enterprise IT

About the role

The Project Manager, Enterprise IT is responsible for planning, executing, and delivering technology projects across New Era Technology's Enterprise IT portfolio. Working under the direction of the Director of Enterprise IT PMO, this individual manages project lifecycles from intake through closure, coordinates cross-functional teams, maintains visibility into project health, and ensures alignment with organizational priorities and governance standards. This role operates in a highly collaborative, fast-paced environment and is expected to apply Agile and Scrum practices to drive consistent, predictable delivery. The Project Manager serves as a critical connector between technology teams, business stakeholders, and IT leadership, translating strategy into executable project plans and communicating status with clarity and precision. PRIMARY DUTIES: Project Planning and Execution: Define project scope, objectives, schedules, budgets, and resource requirements in collaboration with stakeholders and technical leads. Develop and maintain comprehensive project plans, including work breakdown structures, milestone tracking, and risk logs. Facilitate project kickoff sessions, sprint planning meetings, daily standups, retrospectives, and sprint reviews in accordance with Scrum practices. Manage multiple concurrent projects with competing priorities, maintaining focus on delivery timelines and quality outcomes. Identify, document, and escalate project risks and blockers proactively, driving resolution through appropriate channels. Agile and Scrum Delivery: Champion Agile principles and Scrum methodology across project teams, adapting practices to fit the context of enterprise IT delivery. Serve as Scrum Master or project lead, facilitating ceremonies, removing impediments, and coaching team members on Agile practices. Maintain and refine product and sprint backlogs in collaboration with stakeholders and team leads. Track velocity, burn-down metrics, and sprint outcomes; communicate findings in retrospectives and status reports. Support continuous improvement by identifying process gaps and proposing enhancements within the PMO framework. Stakeholder Communication and Governance: Prepare and deliver regular project status reports, dashboards, and executive briefings to the Director of Enterprise IT PMO and other stakeholders. Facilitate stakeholder engagement throughout the project lifecycle, managing expectations and ensuring alignment on scope, schedule, and deliverables. Maintain accurate project documentation, including meeting notes, action registers, change requests, and closure reports. Adhere to and contribute to the evolution of New Era Technology's IT project governance standards, intake processes, and scoring rubrics. Coordinate with vendors, manage service partners, and cross-departmental teams as required by project scope. Systems and Tools: Manage project activities within approved project tracking and collaboration tools (e.g., ConnectWise, Microsoft Project, Azure DevOps, or equivalent PMO tooling). Support data integrity across project management platforms, ensuring records are current and auditable. Assist in the development of standardized templates, project scoring rubrics, and intake forms as directed by the Director of Enterprise IT PMO. COMPENTENCY: Competency Delivery Discipline Consistently drives projects to completion with rigor, follow-through, and accountability. Agile Mindset Applies Scrum and Agile principles thoughtfully, adapting practices to serve team and project needs. Communication Communicates proactively and clearly across all levels of the organization. Stakeholder Management Builds trust with stakeholders through transparency, responsiveness, and consistent follow-through. Problem Solving Identifies obstacles early and drives resolution without waiting to be directed. Adaptability Na

Benefits

Additional Information

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together New Era Technology offers: - Full Benefits - Medical - Dental - Vision - 401K match - 28 PTO Days including company holidays

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