Director - Operations

Responsibilities

• Lead, coach, mentor and inspire others to achieve optimum results by demonstrating role model behavior on a consistent basis in all that is said and done
• Manage facility operations continuous improvement goals by reviewing direct reports performance as well as monitoring current year performance
• Oversee and supervise the Facilities Coordinator, Industrial Engineer, Production and Warehouse Management and System Maintenance Technicians
• Work with the Site Manager to ensure that incoming work fits the facility capabilities and is processed correctly to issue proper billing
• Analyze division or department budget requests to identify areas in which reductions can be made, and allocates operating budget
• Confer with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required
• Ensure that all aspects of the Quality Policy and Objectives are understood and enacted
• Conduct performance appraisals for direct reports in a timely manner
• Develop, communicate and maintain appropriate career development plans for all direct reports
• Performs other duties assigned by management representatives within the scope of responsibility and the requirements of the job
• Degree in Business Administration, Finance, Economics; or other related field, minimum
• 5 years of relevant work experience, minimum
• Knowledge of facility operations supply chain management systems and capable of learning how such automated systems function; Knowledge of facility operations supply chain management planning techniques; Knowledge of budgeting methods and systems
• Knowledge of leadership, managerial, and supervisory techniques and principles; Skill in performing detailed work in an accurate and organized manner; Skill in effective oral and/or written communication
• Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed
• Skill in conflict resolution
• Skill in using Microsoft Excel, PowerPoint, E-Mail, Word and Internet Explorer
• Ability to communicate well with employees at all levels of responsibility
• RRD's current salary range for this role is $117,700 to $188,400 / year. The salary range may be adjusted
• based on the applicable geographic location of the hired employee, and the range may change in the
• future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and
• compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency,
• performance, shift and location. Depending on the role, in addition to base salary, the total compensation
• package may also include participation in a bonus, commission or incentive program. RRD's benefit
• offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with
• company match, life insurance and other voluntary supplemental insurance coverages, plus parental
• leave, adoption assistance, tuition assistance and employer/partner discounts.
• All employment offers are contingent upon the successf

Benefits

Additional Information

Plans, directs, and manages the activities and personnel engaged in facility operations by implementing strategies to manage departmental operations; assist in developing a operations staff of first line supervisors; implementing strategies to manage the delivery of operations services that exceed customer expectations with minimal shrinkage; developing support operations, supporting equipment and personnel; analyzing customer satisfaction surveys; assist in evaluation of new automated facility operations management systems and enhancement of existing systems; managing operations budgets and contributing to the total team effort.

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