Director of Product, Core Business

About the role

Zipline's core product is the engine behind how the world's best retailers operate their frontline, and it's evolving fast. As we build toward an AI-first frontline operations platform, the Director of Product, Core products is the leader accountable for making that evolution real across everything we ship today. This role collaborates on the product strategy, team performance, and business outcomes for Zipline's core platform: the tools used daily by 620,000+ frontline workers across 200+ world-class brands. You will lead a formed team of product managers, own the 12-18 month roadmap, and serve as the connective tissue between day-to-day execution and Zipline's five active strategic pillars. This is a senior people leadership role for someone who has been here before. You will inherit a talented, formed team and be expected to run it: elevating craft, moving decision-making down, and creating the conditions for PMs to operate with autonomy and accountability, driving a roadmap that is creating revenue for the business, while bringing the team forward with AI-enabled workflows. You report to the SVP, Product and act as a peer to the Director of Product, Strategic Ventures. Together you represent the full span of Zipline's product ambition: you execute on what exists and evolves today; your peer bets on what comes next. You are the strategic execution layer the SVP needs in order to operate at a company-level altitude.

Responsibilities

• Own the core product roadmap
• Lead and develop a high-performing PM team
• Drive strategy-to-execution alignment across Engineering, Product, and Design (EPD)
• Champion AI-first product thinking across the core platform

Benefits

Additional Information

About Zipline Zipline is a well-funded, rapidly growing SaaS company transforming how frontline teams work. We empower the world's leading brands across retail, healthcare, logistics, and beyond to connect, align, and inspire their employees- from headquarters to the front lines. Our customers consistently give us best-in-class NPS and CSAT scores, and they rave about how Zipline makes their teams' lives easier and their businesses more effective. We're also a fully remote company, with passionate employees across the U.S., Canada, and around the globe.

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