Telephone Operator
External
Wyndham Singapore Hotel · Peninsula Excelsior Singapore, SingaporeS$33K–S$35K/yrPart-timeUnknownToday
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Requirements
- Strong communication and customer service oriented
- Problem-solving skills and ability to handle challenging situations
- Relevant experience as a Telephone Operator in hotel
Additional Information
Handle internal & external guest enquiries over the phone tactfully and in a courteous way Ensure calls are transferred to the correct parties Responsible for efficient transferring of internal and external calls using the switchboard Familiar with fire and emergency procedures Communicate requirements by internal or external stakeholders to the correct department Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding & others
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Company Intel
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