Exchange Server Support Engineer

Responsibilities

• Manage and support enterprise Microsoft Exchange and Active Directory environments.
• Ensure availability, performance, security, and integrity of messaging services.
• Administer user accounts, access controls, and Group Policy Objects (GPOs).
• Support incident, problem, change, configuration, backup, patch, and vulnerability management activities.
• Assess and implement service requests and change requests.
• Perform upgrades, migrations, patching, and platform maintenance.
• Monitor system health, capacity, performance, and availability.
• Troubleshoot and resolve complex infrastructure issues.
• Develop scripts and automation tools to improve operational efficiency.
• Maintain technical documentation, system diagrams, and operational procedures.
• Collaborate with infrastructure, engineering, and application teams to enhance platform performance and reliability.
• Evaluate and recommend new technologies and improvements.

Requirements

• Diploma or Degree in Computer Science, Engineering, IT, or related disciplines.
• Minimum 3 years of experience supporting Microsoft Exchange environments.
• Experience managing large-scale enterprise environments with 5,000+ mailboxes.
• Strong knowledge of:Microsoft Exchange Server (On-Premises)Active DirectoryGroup Policy (GPO)Windows Server Administration
• Hands-on scripting experience in PowerShell, Shell, Bash, or Python.
• Experience in incident, problem, change, and configuration management processes.
• Strong troubleshooting and analytical skills.
• Familiarity with Agile methodologies such as Scrum or Kanban is advantageous.
• Excellent communication and stakeholder management skills.
• Preferred Certifications
• Microsoft Certified Professional (MCP)
• Microsoft Certified Solutions Associate (MCSA)
• Microsoft Certified Solutions Expert (MCSE)
• Equivalent Microsoft infrastructure certifications
• How To Apply:
• Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Lin Jin Sen (EA Personnel Reg. No. R25129852, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451)
• by clicking the "Apply Now" or email to andie.lin@achievegroup.asia for a confidential discussion
• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work
• YOUR SUCCESS IS OUR ACHIEVEMENT!
• By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.
• Cessation Of Collection Of Full NRIC Numbers:
• In compliance with the Personal Data Protection Act and commitment to protect candidates' personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.
• Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.
• We regret that only shortlisted candidates will be notified.

Additional Information

Job Description & Requirements This role is ideal for engineers who enjoy hands-on technical operations, troubleshooting complex infrastructure issues, and driving automation initiatives within mission-critical environments.

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