Repair Technician

Responsibilities

• Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals and technical files.
• Diagnose and resolve faults on Hilti tools and machinery
• Perform high quality repairs to Hilti products through problem diagnosis and application of prescribed corrective measures while utilising appropriate tools and systems.
• Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools.
• Conduct final functional and safety testing after every repair to ensure customer safety.
• Communicate potential faults to Repair Centre Supervisors
• Follow safety protocols and maintain a clean, organised workspace
• Use Hilti systems and technology to complete all repair-related administrative tasks
• Develop product knowledge to identify and share insights on repair trend

Requirements

• A true interest in becoming an outstanding technician
• Experience or knowledge within an electrical/mechanical discipline
• Interest in future development and a willingness to progress
• Great attention to detail and the understanding of a safe workplace
• Positive attitude towards team work and continuous improvement
• Knowledge or experience using software's and systems for repair administrative task
• What's In It for You Genuine career advancement (more than 80% of all leadership roles are filled internally)
• 6% employer pension contributions
• Private Health Insurance and Employee Assistance Programme
• 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
• Paid leave to work on charitable projects
• Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
• Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
• Trips to locations such as Milan, New York and global HQ for high performers across all teams

Additional Information

Hilti is on the lookout for a skilled and motivated technician to become part of our dynamic repair centre in Uddingston, Glasgow. In this hands-on role, you'll be diagnosing and repairing Hilti tools and machinery, ensuring our customers receive top-tier service and support. Whether you're experienced in tool maintenance or eager to grow your technical skills, this is a fantastic opportunity to work with a globally respected brand in a collaborative, inclusive environment. The position is based in our Uddingston Repair Centre. You will be required to work Monday - Friday onsite.

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