Deal Desk Associate

About the role

Yubico is looking for an experienced, highly driven and resourceful Deal Desk Associate that will be responsible for deal support to our Global Sales team. Our primary focus is assisting Sales in the deal cycle from quote to booking; we are passionate about how Deal Desk can help the sales team be more strategic and efficient. This role will work with cross-functional teams such as Sales, Legal, Finance, Order Management and Product. You must be a detail-oriented self-starter who enjoys working in a fast-paced organization with users from all levels of the company. You must be able to provide sound business insight for building operational excellence as well as have a good understanding of sales cycles, complex hardware and software deal structures, and the complexities of global transactions and hardware fulfillment. At Yubico, we work closely as a team, value respect and humility and are always willing to pitch in and help other members of the team. We are looking for someone who is passionate about Deal Desk, enjoys working closely with Sales, embraces challenges, and possesses the emotional smarts to tackle them. Tasks & Responsibilities: Partner with Sales to ensure all deals are well-structured, aligned with Yubico's commercial policies, and validated for efficient downstream processing Manage and process US Channel Purchase Orders (POs), ensuring accuracy between partner documentation and internal systems Execute Channel Stocking Orders, facilitating inventory availability for key distributors and resellers Serve as a central support hub for the sales-side booking and fulfillment lifecycle within Salesforce, coordinating as needed with order entry, supply chain, and billing teams Identify and report system bugs or process inefficiencies by submitting and tracking Jira tickets through the Sales Operations team Provide critical support during high-volume periods, including maintaining availability for extended hours during End of Quarter (EOQ) and End of Year (EOY) cycles Demonstrate high levels of self-sufficiency and resourcefulness by interpreting complex documentation to complete tasks with speed and precision.

Requirements

• Proven experience applying or implementing Deal Desk best practices within a fast-paced environment
• At least 1 year of professional experience in tech or enterprise software sales support, sales operations, or a related enablement capacity
• Flexibility to support global operations across various time zones and adapt to fluctuating schedules as business needs dictate
• Hands-on proficiency with Salesforce (SFDC) and a strong understanding of maintaining data integrity across integrated business systems
• Our U. S. benefits are designed for your overall well-being:
• Health coverage. We've got you covered with top of the line health pla

Benefits

Additional Information

Meet Yubico: the creator of the most secure passkeys and leading provider of hardware authentication security keys. Our company's mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and is public on Nasdaq Stockholm Main Market: YUBICO. Our customers include Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries that rely on Yubico technology to secure access to computers, online services and mobile apps. Our global customer base includes organizations of varying sizes, from large corporations such as Google, Amazon, Microsoft and Hyatt, to companies like Dyson. We are a global company with a strong company culture and employees located in over 14 countries. Yubico's headquarters are based in Stockholm, Sweden, Santa Clara, CA and Singapore. Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organizations helping at-risk individuals through our philanthropic initiative, Secure it Forward. At Yubico, we offer: Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority. Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico which all employees are welcome to join. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here ). Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here .

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