Residential Service Manager

About the role

You'll work with your front-line team to provide outstanding care to residents, promoting a culture of values-based, person-centred care. Through your knowledge, you'll promote a high standard of quality and compliance, ensuring your facility meets all regulatory requirements through best practice clinical care and audit activities. You'll ensure strong financial sustainability by driving community engagement to support occupancy whilst overseeing property maintenance, hospitality and lifestyle programs. Working closely with your senior clinicians, you'll lead a team of nurses, personal carers and support staff, ensuring their ongoing performance by providing coaching and direction to enable their success. What Makes a Difference for Us? With a strong background in aged care, you bring proven leadership experience in growing and developing services of a similar size, with a clear focus on quality and person-centred care. Your ability to mentor and coach frontline leaders has contributed to strong service performance, delivering consistent quality outcomes and effective care governance. You are confident navigating complex and competing priorities, effectively leveraging available resources to meet deadlines and deliver results. Role requirements: Bachelor of Nursing (or equivalent qualification) - essential Full, unrestricted AHPRA registration and unlimited work entitlements - essential Minimum 3-5 years' leadership or management experience within an aged care setting Demonstrated experience coordinating care delivery across a large team Strong ability to manage conflict, pressure, and competing priorities Proven capability to provide leadership, support, and mentorship to team members NDIS Workers Screening Clearance or willingness to obtain Confidence to meet all relevant probity and compliance requirements Start making a difference today Our application process takes less than 15 minutes. Click the 'APPLY' button to submit your resume and cover letter through our online application portal. If you have any questions about this role or working with BlueCare, please contact our Talent Acquisition team for a confidential discussion. Email: contact_hr@ucareqld.com.au | Phone: 0484 825 364 We look forward to hearing from you! Employee Benefits: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference BlueCare is proudly part of the UnitingCare Family, we'd love you to be too Joining the state's largest network of aged care workers with its over 8,000 strong, bright team in blue, you'll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness. Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: Provide welcoming, safe & nurturing services for children Implement measures to prevent child abuse and neglect within our services Appropriately and immediately address child abuse and neglect if it does occur Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme Diversity & Inclusion Our approach is simple -

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Additional Information

Job Description Residential Service Manager | BlueCare | Yeppoon Employment Term: Permanent Full-Time Opportunity Location: Capricorn Aged Care Facility, Yeppoon Remuneration: Attractive industry salary package + Super + Not-for-Profit salary packaging + Penalties & Allowances Make a meaningful difference with BlueCare We're looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts. An integral part of our big-hearted BlueCare team, as a Residential Service Manager you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

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