Contingent Workforce Specialist (12 Month Fixed-Term Contract)

Responsibilities

• Program Oversight & Governance
• Serve as the primary EMEA regional contact for contingent workforce program activities across Europe.
• Partner with the MSP to oversee daily program operations and resolve escalated issues, questions, and process challenges.
• Provide guidance to hiring managers, HR partners, and business stakeholders regarding contingent workforce policies, procedures, and best practices.
• Ensure consistent application of contingent workforce program standards, processes, and governance requirements across the region.
• Support workforce planning discussions and advise stakeholders on contingent labor engagement strategies.
• MSP & Supplier Partnership
• Act as the primary escalation point for the MSP on program-related questions, exceptions, and operational issues.
• Partner with MSP leadership to identify opportunities to improve service delivery, program adoption, and stakeholder experience.
• Monitor program performance and collaborate with suppliers and MSP partners to address operational gaps and drive continuous improvement.
• Participate in supplier and MSP business reviews as needed.
• Compliance & Risk Management
• Lead regional contingent workforce compliance initiatives in partnership with HR, Procurement, Legal, and the MSP.
• Support implementation of processes designed to mitigate worker classification, tenure, co-employment, and labor compliance risks.
• Ensure contingent workforce engagements align with company policies, local regulations, and program requirements.
• Assist with audits, compliance reviews, and remediation efforts as needed.
• Process Improvement & Strategic Projects
• Lead and support key contingent workforce projects focused on process optimization, operational efficiency, compliance, and user experience.
• Evaluate existing regional practices and identify opportunities to standardize and improve contingent workforce processes across studios and business units.
• Partner with stakeholders to design, implement, and document process enhancements.
• Support change management efforts related to new policies, workflows, systems, and program initiatives.
• Stakeholder Engagement
• Build strong relationships with HR leaders, studio leadership, hiring managers, Procurement, Legal, and Finance teams across Europe.
• Collaborate with regional stakeholders to understand local business needs, challenges, and workforce requirements.
• Serve as a trusted advisor on contingent workforce program matters and help drive adoption of program best practices.
• Facilitate communication between regional stakeholders, the MSP, and the global contingent workforce team.
• Reporting & Analytics
• Analyze contingent workforce data and trends to identify risks, opportunities, and areas for improvement.
• Monitor key program metrics, including compliance, worker tenure, supplier performance, and program adoption.
• Prepare reports and recommendations for leadership and key stakeholders.
• Support workforce planning and decision-making through data-driven insights.

Requirements

• 5+ years (or equivalent) experience in contingent workforce management, workforce solutions, staffing, MSP operations, procurement, HR operations, or a related field.
• Strong knowledge of contingent workforce programs, supplier management, and workforce lifecycle proces

Additional Information

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview: The Contingent Workforce Specialist serves as the primary regional point of contact for contingent workforce program operations across Europe, partnering closely with business leaders, Human Resources, Procurement, Legal, and our Managed Service Provider (MSP). This role acts as an extension of the global contingent workforce team, providing day-to-day program oversight, driving compliance initiatives, supporting process improvements, and ensuring a consistent experience across studios and business functions. The ideal candidate brings deep contingent workforce expertise and a strong understanding of global workforce programs (EMEA/APJ focused), supplier management, compliance requirements, and workforce operations. This individual will play a key role in advancing strategic projects while serving as a trusted advisor to stakeholders across the region.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at PlayStation? Share your experience