People Experience Manager (Recruiting & HR Operations)

Responsibilities

• On the recruiting side:
• Own the full recruiting lifecycle - from building pipelines and sourcing candidates to closing offers
• Partner directly with hiring managers to understand what they need and challenge assumptions when the search strategy needs a rethink
• Manage and continuously improve our Greenhouse ATS setup
• Make every candidate feel like a person, not a pipeline stage
• On the People Operations side:
• Drive onboarding and offboarding experiences that set people up to succeed from day one
• Handle employee relations matters with care, discretion, and sound judgement
• Own HRIS data integrity and help keep our people operations running cleanly
• Support compliance, documentation, and policy work
• Jump in on People team initiatives as our company grows - this role evolves with the business
• What You Bring
• 3-5 years of experience in a Recruiting role - hybrid HR/People operations strongly preferred
• Experience in a high technology industry and fast-paced environment.
• Hands-on experience with an ATS, ideally Greenhouse
• HRIS proficiency - you've owned employee data, not just looked at it
• A working knowledge of HR compliance and the judgment to know when to escalate
• Experience navigating confidential situations with maturity and discretion
• Real AI fluency - you've actually integrated tools like ChatGPT or Copilot into how you work, and it shows
• Bachelor's or Master's degree in a related field
• What It's Like to Work Here
• Further is a collaborative, mission-driven company - but we move fast, and we expect people to take initiative. Our People & Culture team is intentionally small, which means your work has a direct impact on how the company grows and how people experience it every day.
• You'll be supported by the Head of People & Culture and a junior team member, which means your time goes toward the high-judgment, high-impact stuff. If you've thrived in a larger org but are ready to trade structure for ownership - this is that role.
• What won't work here: needing to be told what to do, defaulting to process when the situation calls for judgement, or waiting for someone else to notice a problem.
• Why Us
• You'll be on a team that's serious about AI - every role here includes training and expectation around AI tool integration
• You'll have real ownership from the start
• Incredible benefits : Net-zero cost medical option, company HSA contributions, fully-paid parental leave, lifestyle spending account, and more.
• Sound like you? We'd like to hear from you.
• We're located in the Flats East Bank in Cleveland. This role is hybrid - Tuesday, Wednesday, and Thursday required in office. We do not offer sponsorship for this role.
• #LI-Hybrid

Benefits

Additional Information

People Experience Manager (Recruiting & HR Operations) Cleveland, OH | Hybrid | Full-Time WE'RE HIRING! Most HR roles ask you to maintain the machine. This one asks you to help build it. Further is a data, cloud, and AI company that helps organizations turn raw data into decisions that actually matter. Our clients include Verizon, the American Cancer Society, Behr Paint, and others - and our People team is the engine behind the talent and culture that makes that work possible. We're looking for a People Experience Lead who's equally running a full-cycle recruiting search and managing HR operations - someone who genuinely wants both halves of this job.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at further? Share your experience