Senior Manager Workforce Planning

Responsibilities

• Build and lead a high-impact capability - embed leading workforce planning frameworks, tools and governance, and develop a team of ~3
• Partner at the executive level - influence senior operational leaders across Business & Institutional to drive better workforce decisions
• Translate insight into action - use data, analytics and scenario modelling to inform strategic and operational trade-offs
• Lead through complexity - manage demand variability, transformation impacts and investment decisions across short, medium and long-term horizons
• Challenge & uplift the status quo - introduce new tools, ways of working and external best practice to continuously improve outcomes
• Shape the future workforce - ensure the business has the right capability, capacity and structure to support growth and evolving client needs
• We're looking for
• Proven experience in workforce planning, operational strategy or people analytics within complex, large-scale environments
• A track record of building and scaling capability , not just operating within it
• Strong executive presence and influencing skills - able to challenge, engage and partner with senior stakeholders
• The ability to simplify complexity and drive decisions through clear, commercially grounded insights
• A mindset of continuous improvement and innovation , with willingness to adopt new tools and approaches
• Experience leading and developing high-performing teams
• Why this role
• Opportunity to shape a critical capability from the ground up
• High visibility role with direct exposure to senior leadership
• Ability to drive real commercial and customer outcomes at scale
• Work in a team that values ownership, challenge and impact
• Be part of Australia's leading bank, with strong momentum in Business & Institutional growth
• If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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• Advertising End Date: 23/06/2026

Additional Information

About CBA & BIMO Commonwealth Bank is Australia's leading financial institution, committed to delivering exceptional outcomes for our customers, businesses and communities. Business, Institutional & Markets Operations (BIMO), within the Chief Operations Office, is the engine room underpinning Business Banking and Institutional Banking & Markets. We provide operations for a complex, high-value client portfolio across business lending, business banking, institutional lending and banking, trade and market operations. With ~1,000 employees and growing areas of business, BIMO plays a pivotal role in enabling scalable performance, operational resilience and customer outcomes at pace. Location: Sydney preferred Do work that matters This is a rare opportunity to build and scale a best-in-class workforce planning capability in one of the most complex and commercially critical parts of the Bank. Reporting to the Executive Manager, Business Performance, you will operate as a trusted advisor to senior leaders, shaping how the business plans, deploys and optimises its workforce to deliver strong customer and commercial outcomes. This role is suited to a high-performing, experienced workforce planning leader who thrives in ambiguity, brings strong executive presence, and is motivated to challenge thinking, influence decisions and drive measurable value. You will build on an established foundation and take the function to the next level-embedding forward-looking, data-driven workforce decisions across multiple horizons.

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