Supervisory IT Specialist (OS/Sysadmin)

About the role

This position is organizationally located in the Office of Information and Technology (OIT), Development, Security, and Operations (DEVSECPOS), Infrastructure Operations (IO), Operations Control and CMOP (OC/CMOP), Operations Control (OC). This position manages, oversees, and facilitates execution and enforcement of policies, standards, and architectures and has supervisory responsibilities over administrative and technical personnel in the accomplishment of these duties. Applicants must meet all requirements by the closing date of this announcement-06/19/2026. Applicants must meet all requirements when a request is received to fill a vacancy. You may qualify based on your experience as described below: Basic Requirements Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. At least one full year of specialized experience comparable in scope and responsibility to the GS-12 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. SPECIALIZED EXPERIENCE is defined as: Supervising, leading, or serving as a senior technical lead for enterprise server infrastructure operations in a mission-critical 24/7/365 environment. Demonstrates the ability to manage staff, technical work, shift coverage, queue execution, after-hour escalation, customer communication, and operational accountability for swing shift, midnight shift, weekend, holiday, planned maintenance, emergency maintenance, and unplanned outage operations. Supervising or leading technical personnel such as System Administrators, Senior System Administrators, System Engineers, Maintenance Technicians, Release Managers, Cloud Engineers, Cloud Developers, Cloud Site Reliability Engineers, Functional Area Experts, and contractor support staff responsible for operating, maintaining, securing, patching, monitoring, and restoring enterprise server environment. Assigning work, setting priorities, monitoring ticket queues, evaluating staff performance, enforcing SOPs, coordinating shift handoffs, identifying training needs, managing escalation paths, resolving operational conflicts, and ensuring work is completed accurately and timely during non-core business hours. Staff and operations management for enterprise technologies such as Red Hat Enterprise Linux (RHEL) (version 7 -- 9), Oracle Solaris Unix (Versions 10 and 11), on Intel based systems, i.e. AWS Linux, Azure Linux, Google Linux, Oracle Linux operating systems, and associated servers housed on Linux WMware virtual infrastructure, AWS Infrastructure, Microsoft Azure Infrastructure, Google Cloud Infrastructure, Oracle Cloud Infrastructure, cloud-hosted Linux workloads, and SPARC-based systems, i.e. Oracle SuperCluster M7 Appliance, Oracle Exadata, Solaris Zones, LDOMs, and related enterprise monitoring, automation, patching, backup, and security tooling. Managing work through ServiceNow or an equivalent IT Service Management platform for tracking, trending and accountability, as well as including incidents, tasks, changes, requests, problem management, vulnera

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Deputy Assistant Secretary for Information and Technology? Share your experience