Technical Workforce Trainer (60% Travel)
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Responsibilities
- Accurately interpret instructions and directives as assigned by supervisor.
- Effectively communicate relevant project/service information to superiors.
- Confer with management, supervisors and employees to gain knowledge of work situations requiring training.
- Formulate teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
- Develop presentations to be used in training and/or develop/select other training aids such as manuals/handbooks, demonstration models, multimedia visual aids, computer tutorials, etc.
- Conduct training sessions covering specified areas such as on-the-job training, refresher training, system training, etc.
- Coordinate training schedule with the hiring and training demands of other corporate Trainers and established corporate wide objectives. Coordinate training with Inspection Managers and Division Managers to meet their business needs.
- Report on progress to Inspection and Division Managers of employees under guidance during training periods. Maintain trainee records.
- Assist employees with problems concerning "how to" perform specific tasks related to Inspection functions.
- Make suggestions on improving work processes and procedures for Inspections corporate wide.
- Requires mobility to travel to other divisions client locations and job sites throughout company. Must be capable of using ladders, lifts and scaffolding where necessary to view conditions, as well as access to confined spaces, attics, basements, and cooler installations.
- Requires visual acuity to read documents, meters and drawings as needed.
- Communicate with customers or potential customers as requested to provide site evaluations, handle discrepancies, complaints, and advice on recommended remedial action or procedures as required.
- Assists with communication with AHJs as requested for Inspection departments and represent VSC and the customer's interests and work to resolve issues of non-compliance or discrepancy.
- Work closely with technical trade employees or departments to ensure that clients understand circumstances involving disagreement such as scope, method of handling on site conditions, or other client dissatisfaction, and that all are handled tactfully and with patience and integrity.
- VSC
Benefits
Additional Information
VSC Fire & Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems. The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections. VSC Fire & Security Corporate, is seeking candidates for the position of Technical Workforce Trainer. This job travels approx 60% of the time.
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