Engineering Manager

Responsibilities

• People Leadership & Staff Management
• Act as people manager for approximately 15-20 engineers across 2-3 Scrum teams, owning hiring, onboarding, performance management, compensation input, and promotion recommendations.
• Set clear expectations and goals; provide regular coaching, feedback, and career development support for Encompass engineers.
• Conduct end-of-PI and quarterly reviews and annual performance appraisals in line with CSG processes.
• Provide structured work and performance feedback for partner/other-org developers into their home line managers.
• Foster a healthy, inclusive culture in a predominantly remote, globally distributed environment, promoting psychological safety, collaboration, and constructive feedback.
• Delivery Responsibility (2-3 Scrum Teams per ART)
• Be accountable for delivery outcomes across 2-3 Scrum teams within a release train, including predictability against PI and iteration objectives, sustainable throughput, and quality.
• Partner with Technical Leads and Scrum teams to ensure PI and sprint plans are realistic, achievable, and aligned to team capacity and skills.
• Ensure teams are adhering to Encompass Engineering's Engineering Culture and agreed practices across development, testing, release, documentation, and AI.
• Review and confirm teams' PI and iteration plans and commitments before sign-off.
• Monitor, track, and manage teams' progress, risks, and issues, escalating and removing impediments requiring leadership action.
• Engineering Practices & Practice Leadership
• Own and continuously improve engineering practices and standards across the four core practices: Development, Test, Release, Deployment & Documentation, and AI Adoption in Engineering.
• Serve as Primary Practice Lead for one practice (and potentially Secondary Lead for another), running the relevant practice cohort/community of practice.
• Translate Strategic Architect and System Architect vision and guardrails into practical standards, templates, and playbooks usable by teams.
• Plan practice-related work and capacity (frameworks, tools, training, documentation, AI patterns) and work with RTE/Scrum Masters to secure and visualise that capacity in PI and sprint plans.
• Track practice health metrics (e.g., automation coverage, documentation completeness, CI/CD health, AI usage and impact, change failure rate) and drive targeted improvements.
• AI-First Engineering Ways of Working
• Promote responsible, human-in-the-loop use of AI tools (e.g., Cursor, Glean, AI-assisted test frameworks) for coding, testing, analysis, and documentation.
• Ensure AI usage adheres to security, privacy, compliance, and quality guardrails defined by the Strategic Architect Group.
• Embed AI-assisted workflows into daily engineering practices (development, testing, debugging, documentation) to improve productivity and quality.
• Measure the impact of AI on productivity and quality and refine patterns, prompts, and training based on data and feedback.
• Team Composition, Capability & Collaboration
• Shape team composition across 2-3 Scrum teams to optimise skills, experience, domain knowledge, growth opportunities, and resilience to attrition.
• Ensure effective Scrum Masters (in the Product Group) and Technical Leads are in place and operating to expectation.
• Collaborate closely with Product Owners, RTE/ART leadership, Architecture, HR, Talent and Finance on backlog prioritisation, capacity planning, workforce planning, and people programs.
• Support and participate in communities of practice (developers, testers, AI, etc.) and organisation-wide initiatives across Bangalore and globally.
• Required Experience & Qualifications
• Education
• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent professional experience.

Requirements

• 8+ years in software engineering roles (Developer, SDET, or similar).
• 3+ years in a people-leadership role (Engineering Manager, Team Lead, or equivalent), ideally leading multiple Agile teams.
• Demonstrated success delivering outcomes across multiple Scrum teams in an Agile/SAFe environment.
• Proven experience implementing and improving engineering practices (coding standards, testing, CI/CD, documentation).
• Experience ma

Benefits

Additional Information

Role Purpose The Engineering Manager (EM) is the single point of accountability for people leadership, delivery outcomes, and engineering practices across 2-3 Scrum teams within an Encompass release train. The EM provides direct people leadership for Encompass engineers, day-to-day work management and structured feedback for partner/other-org developers, and drives adoption of AI-native engineering practices across Development, Test, Release, Deployment & Documentation, and AI Adoption in Engineering. Each EM also acts as Primary Practice Lead for one of these practices, running the relevant practice cohort (community of practice) and ensuring consistent, high-quality, AI-enabled ways of working that align with Encompass Engineering's strategy and Engineering Culture.

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