Conference & Events Sales Coordinator

Requirements

• To be successful in this role you will have a proven track record of performance, as well as:
• Knowledge of OPERA, Delphi systems (desirable)
• Outstanding service by providing the real deal to clients
• Strong administration and coordination skills, especially in regards to deadline.
• Strong knowledge of Microsoft Office suite essential.
• Hotel experience or hospitality training in Conference & Events/Sales & Marketing highly regarded.
• The ability to find the "yes" in every situation, excellent attention to detail and great customer service skills
• Excellent communication skills and professional telephone manner.
• A friendly, outgoing personality and a high standard of personal presentation.
• Excellent attention to detail.
• When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Additional Information

As the Conference and Events Sales Coordinator, your expertise lies in the finer details, and you understand that even the smallest components can have the most profound impact. Your role involves collaborating with clients, suppliers, colleagues, and management to create experiences that leave unforgettable memories. You will coordinate contracted conference and events through the customer journey cycle till post-event follow-up in order to ensure client satisfaction and repeat business. In this role you will report to the Director of Sales & Marketing and be responsible for: Responding to client enquiries and contacting clients to determine their meeting and event needs. Daily and weekly administrative duties including distribution of event orders, final numbers and change log reports. Provide assistance in the formulation of quotations for conference proposals - covering venue, function, menu, and accommodation costs. Complete organisation of conference activity and events from confirmation to post-event follow-up in order to ensure client satisfaction. Develop and maintain effective relationships with clients and meeting managers, to ensure customer satisfaction and repeat business.

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Company Intel

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