Order Management Specialist, French Speaker

Responsibilities

• Provide high-quality and efficient quotes and order management to ensure smooth production, delivery and billing processes
• Enable accurate and timely recording, processing and confirmation of orders
• Support the implementation of effective and efficient order management ways of working
• Check orders for plausibility and completeness and assuring appropriate order flow in compliance with organizational policies and service offering
• Carry out related processes such as Materials & Package Material master data
• Ensure troubleshooting in order processes
• Support continuous improvement of work processes
• Guarantee smooth and timely communication with various internal stakeholders and customers to achieve efficient order management processes

Requirements

• You have a relevant university degree or at least 2 years of business experience in customer service or order processing
• You have excellent verbal and written communication skills in English and French. Other European languages will be considered an asset
• You have a good knowledge of Order Management tools (e.g. SAP, Salesforce)
• You coordinate and communicate effectively with internal stakeholders
• You are a team player and a good networker
• You provide a solution-oriented and customer focused mindset
• You are interested in working in international teams and to cooperate with multiple teams
• This is what we offer to you
• A meaningful job: We have an inspiring purpose 'We renew the everyday for a future beyond fossils". Our work is impactful and transformative.
• A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
• Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
• Learn about our Rewarding and our Ways of working
• Additional information
• The position holder will report to Kamil Kałuża, Team Leader, Order Management.
• Please apply via the link above and attach your CV in English latest till June 16, 2026. Please note that we accept only applications submitted through our online application system. We begin reviewing applications as they are received, and you may be contacted before the application deadline.
• For support with submitting your application, please contact HR Service Center at careers@upm.com or tel. +48123999499
• If you have any concerns about the recruitment and selection process, you can report those online through the UPM Report Misconduct channel using the link: https://www.upm.com/investors/governance/compliance/reportmisconduct/

Additional Information

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values - trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils! Learn more about us as a workplace upm.com/careers We are now looking for an Order Management Specialist, French Speaker to join our team in UPM Business HUB Wrocław, Poland. Greetings from your future manager "Hi! We welcome you to join the enthusiastic Order Management Team in Wrocław. In this role you will handle order management tasks with full responsibility of giving the promise internally and externally. You will be a part of diverse team of professionals driving UPM Communication Paper Supply Chain to be a professional and efficient organization". - Kamil Kałuża, Team Leader, Order Management.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at upm? Share your experience