VP Enterprise Applications

About the role

PHM is hiring a VP of Enterprise Applications to lead the strategy, integration, stability, and evolution of our enterprise application ecosystem. This leader will oversee the platforms and processes that support core business operations, including systems such as Outreach.io, HubSpot, Salesforce, ServiceNow, Sage, PHM C c are, and related enterprise tools. This is a critical role reporting to the CTO. The VP of Enterprise Applications will step into an environment with legacy processes, technical and operational debt, and an opportunity to meaningfully improve how PHM defines, documents, tests, and executes technology changes. A major focus of this role will be stabilizing and scaling PHM's integrated enterprise release process while preparing our application ecosystem to support PHM-developed AI agents and headless interfaces. This leader will partner closely with Technology, Business Operations, business owners, and strategic vendors to ensure PHM's systems are integrated, compliant, scalable, and aligned to business needs. What You'll Accomplish In this role, you will: Stabilize and scale the integrated release process across PHM's enterprise applications Build a clear release roadmap supporting Companion and future enterprise application needs Lead the effort to connect PHM's enterprise applications with internally developed AI agents Improve documentation, SOPs, testing discipline, change management, and execution standards Ensure enterprise applications are maintained and operated in a HIPAA-compliant manner Build trusted, strategic relationships with enterprise vendors and internal business leaders Help PHM modernize legacy processes while preserving speed, agility, and compliance Coach and develop Technology team members as PHM scales people, process, and systems

Responsibilities

• Enterprise Applications Strategy
• You will lead the roadmap and operating model for PHM's enterprise applications, ensuring our systems are integrated, reliable, scalable, and aligned to the needs of the business.
• Release and Change Management
• You will improve how PHM defines, documents, tests, and releases changes across business-critical platforms. You will bring structure and discipline without slowing the business down unnecessarily.
• AI Enablement and Architecture
• You will partner with Technology leaders to ensure PHM's enterprise applications are ready to support AI agents, automation, and headless interfaces that improve speed and efficiency for our service delivery teams.
• Stakeholder Partnership
• You will work closely with business leaders across PHM to understand needs, translate technical complexity into clear business language, and deliver solutions that create trust and measurable value.
• Vendor Management
• You will manage strategic relationships with key enterprise application vendors, ensuring PHM gets the right value, support, roadmap alignment, and partnership from its technology ecosystem.
• Team Leadership
• You will coach, mentor, and develop Technology team members, helping the team grow its capabilities as PHM continues to scale.
• Systems and Tools
• This role will work across a broad enterprise application and collaboration environment, including: Salesforce, ServiceNow, HubSpot, Outreach.io, Sage, PHMcare, Microsoft 365, Zoom, Box, Azure, Monday.com, ADP, Lattice, ChatGPT, Claude Code and Workato.
• What You Bring
• Required Qualifications
• Senior leadership experience owning enterprise applications, business systems, or a comparable technology function
• Experience leading integrated SaaS and enterprise application environments
• Demonstrated success stabilizing or scaling release, change management, documentation, testing, or governance processes
• Ability to translate complex technical topics into clear, practical language for business stakeholders
• Strong stakeholder influence skills and a track record of building credibility with end users and business leaders
• Experience managing strategic vendor relationships
• Experience coaching, mentoring, and developing technical team members
• Ability to operate with speed, agility, and sound judgment in a growing organization
• Strong understanding of how to scale people, processes, and technology as a company grows

Requirements

• Healthcare, healthcare services, or health technology experience
• Experience in a public company environment
• Working knowledge of HIPAA, SOC 2, GDPR, ISO27001, or similar controls

Benefits

Additional Information

Role: VP of Enterprise Applications Reports to: CTO Location: Fully remote, U.S. About Private Health Management Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care.

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