People Intern

About the role

As a People Team intern, you will support a passionate and collaborative People Team that partners across the organization to create thoughtful employee experiences, scalable operations, and clear, people-first processes. This internship is designed to provide meaningful, hands-on experience in People Operations, HR systems, performance management, process design, and organizational support. Rather than observing from the sidelines, you will contribute directly to operational projects and process improvements that have a real impact on Branchers and the business. You will gain exposure to how a modern People Team operates inside a growing organization while developing practical skills that translate into future HR, operations, or business roles. This is an ideal opportunity for someone interested in a full-time career in a People function, who enjoys solving problems, improving processes, organizing information, and helping teams operate more effectively.

Responsibilities

• Support the launch and systematizing of a new People Team requests automation process and system
• Assist in automating and streamlining employment verification workflows and documentation practices
• Conduct vendor comparison research and organize findings to support People Team operational decision-making
• Provide administrative and operational support for performance review cycles
• Identify, document, and refine standard operating procedures (SOPs) and other operational processes
• Support updates and organizational efforts related to Branch's Payroll Playbook and associated operational processes
• Assist with implementation activities tied to new People Team vendors and systems
• Provide operational, administrative, and project-based support across the People Team as business needs evolve
• Contribute to continuous improvement efforts focused on scalability, organization, efficiency, and employee experience
• Skills, Knowledge, and Expertise
• Current undergraduate or graduate student, or recent graduate, with an interest in Human Resources
• Strong organizational skills and attention to detail
• Comfortable managing repeatable tasks while also supporting long-term projects
• Strong written and verbal communication skills
• Ability to handle sensitive or confidential information with professionalism and discretion
• Curious, proactive, and willing to ask questions to better understand processes and business needs
• Comfortable working in spreadsheets, documents, and technology platforms with a willingness and ability to learn new systems quickly
• Ability to manage multiple priorities and follow-through on deliverables
• Interest in process improvement, employee experience, operations, and People Team work
• Previous internship, administrative, project coordination, customer support, automation, or campus leadership experience is a plus, but not required
• Why join us at Branch?
• Remote-first - Work from where you're most comfortable. We also have a Columbus headquarters if you'd like to join us in an office.
• Access to 401k contributions - Invest in your future.
• Professional development - Build practical business, communication, organization, and operational skills tha

Benefits

Additional Information

Branch is on a mission to make insurance more accessible, so more people can be covered. We innovate using data, tech, and automation to simplify insurance from start to finish-we eliminated inaccurate quotes in favor of real prices, created a better way to bundle, and cut unnecessary costs in the traditional insurance process. Then we pass those savings along to our members. Basically, we're doing insurance the way it was meant to be. But we didn't just create the insurance we've always wanted, we also created the company we've always wanted to work for. As we redefine insurance, we also want to redefine what it means to work in insurance. Find out for yourself. Branch has a preference for candidates in Ohio, but is open to candidates located in AZ, FL, GA, IL, IN, IA, KS, KY, MD, MI, MO, NV, NC, OH, PA, SC, SD, TN, TX, and WI. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment visa at this time. Branch is remote first, with most Branchers choosing to work from home. Our headquarters are located in Columbus, Ohio, where we come together from time to time to build relationships and connect with each other in real life. We also have office space in Columbia and Concordia, Missouri as well as Forreston, Illinois. Once a year, the entire company gathers for "BranchFest", a highlight of the year for many Branchers.

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