Operations Officer, Europe

Responsibilities

• Facilities Management & Workplace Operations
• Responsible (with the Associate Director of Operations) for understanding local requirements and support with location specific operational questions, issues, and requirements.
• Work closely with the SHEQ (Safety, Health, Environment & Quality) Officer, location-specific support on health and safety activities.
• Vendor, Contract & Procurement Management
• Lead on the management of contracts and vendors for local outsourcing where needed to ensure alignment with global policies.
• Co-lead with the assurance and review of local procurement and contracts prior to signing.
• Serve as local signatory in various operational processes where required, including approving bank payments, processing vendor contracts or submitting documents related to local requirements.
• Finance, Budgeting & Invoice Administration
• Lead on processing and monitoring invoices for rent and other business critical payments in all locations for the region
• Work closely with the Associate Director of Operations (and Front of House Supervisors, where relevant) in all aspects of budgeting, cash flow monitoring, expense monitoring, and evaluation. This will require coordination with Finance and answering budget related inquiries.
• Operational Systems, Processes & Compliance
• Co-lead on the development, implementation, and monitoring of day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives across the organization.
• Regional Operations Coordination Events, Culture and Stakeholder Support
• Support the coordination of local requirements with local Operations Directors for all Operational activity e.g., events management, travel, logistical onboarding of new starters etc.
• Lead special projects in Global Operations as required.
• Support the implementation of Office culture initiatives across geographies.
• Lead on internal events, third party events and Global Operations events. Be a thought partner and collaborator for events organised by program and other operations colleagues
• The ideal candidate
• Essential Qualifications:
• Educated to a degree-level (or equivalent)
• Essential Experience:
• Experience in facilities, workplace, office operations, or generalist operations within a multi-stakeholder environment.
• Experience managing or coordinating vendors, service providers, contracts, invoices, or facilities-related services.
• Strong organizational skills with the ability to manage competing priorities independently.
• Proven ability to build relationships across different levels of seniority and functions.
• Experience supporting operational administration such as invoice processing, payment tracking, procurement, records, or budget support.
• Ability to work on-site regularly due to the facilities and office-facing nature of the role.
• Desirable Experience:
• Prior experience of operations support in a similar role.
• Prior experience in working in a non-profit
• Functional Competencies:
• Have a basic understanding of real estate management principles.
• Ability to communicate clearly, efficiently and between audiences of varying seniorities.
• Experience managing contracts and vendor management.
• Basic understanding of local

Benefits

Additional Information

Operations Officer, Europe. Berlin. Posting Date: 05/29/2026. Deadline: 06/11/2026 Role Title: Operations Officer, Europe Contract Type : Regular Workstyle Arrangement: On Site Reporting To: Associate Director, Europe Department : Global Operations Location: Berlin, London Team Name: Global Operations Opportunity or Team description This is a key site-facing operations role supporting the day-to-day running of OSF's European offices. You will help keep essential workplace operations, facilities services, vendor relationships, and regional support processes running effectively across a complex global environment. Role Purpose Operations Officers work with the Associate Director of Operations to drive cohesion among geographically located staff (at a local level) and create ownership of operations issues across the localized geography. This role plays a vital role in enabling the development, implementation, and monitoring of day-to-day operations, processes, and practices to provide visibility into the goals, progress, and obstacles of key initiatives across the organization. The role also works in supporting cultural transformation initiatives across the geographies. Covering multiple offices in the region, the role serves as a back-up for the Associate Director in the same region and features as their partners in providing local knowledge and insights.

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