AOG Manager

Responsibilities

• Leadership and Team Management:
• Oversee and manage the AOG logistics team, setting clear objectives and performance expectations.
• Provide coaching and professional development opportunities to team members, fostering a culture of continuous improvement and accountability.
• Ensure team readiness and availability to respond to AOG situations 24/7, implementing efficient on-call scheduling.
• AOG Logistics and Response Strategy:
• Develop and execute effective logistics strategies for AOG events, ensuring prompt coordination with suppliers, service providers, and operational teams to minimize aircraft downtime.
• Act as the primary escalation point for complex or critical AOG cases, providing strategic guidance and rapid solutions.
• Analyze and refine AOG response protocols to improve response time, resource allocation, and cost efficiency.
• Supply Chain Management and Vendor Relations:
• Manage end-to-end logistics for AOG parts, including sourcing, transportation, warehousing, and delivery, ensuring timely access to critical components.
• Build and maintain strong relationships with global suppliers and third-party logistics providers (3PLs) to ensure reliability and rapid response capability.
• Oversee inventory levels of high-demand AOG parts, implementing proactive measures to prevent shortages and reduce lead times.
• Compliance and Risk Management:
• Ensure all logistics activities comply with aviation industry regulations, safety standards, customs laws, and hazardous materials guidelines.
• Monitor and manage regulatory documentation and certifications for imported and exported parts to maintain strict compliance.
• Conduct risk assessments and implement mitigation strategies to address potential logistical disruptions.
• Performance Analysis and Reporting:
• Define and track key performance indicators (KPIs) for AOG response times, cost-effectiveness, supplier performance, and team productivity.
• Prepare and present detailed reports to senior management, providing insights on AOG operations and identifying areas for strategic improvement.
• Lead root-cause analysis for recurring issues, driving initiatives to improve overall service levels.
• Process Improvement and Technology Integration:
• Identify, implement, and lead continuous improvement projects to streamline logistics processes, reduce response times, and enhance cost-efficiency.
• Leverage logistics management technology to optimize workflow and data accuracy.
• Stay informed on industry trends and best practices, introducing innovative solutions and advanced tools to improve AOG operations.

Requirements

• Minimum of 5 years of experience in aviation logistics, supply chain management, or AOG operations, with at least 2 years in a managerial role.
• Proven success in leadin

Additional Information

About Ascent Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent's offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction. Our Guiding Principles At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and 'play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish. We 'play smart' by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we 'play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at ascentgl? Share your experience