HR Support Specialist

Responsibilities

• Project Coordination and Tracking: Maintain project trackers, action logs, issue lists, and milestone updates
• Coordinate meetings, capture key decisions, and follow up on action items with stakeholders
• Process Documentation and SOP Support: Support documentation of current-state and future-state GPSS workflows
• Data Collection, Analysis and Reporting: Collect and organize operational data, including case volumes, cycle times, service trends, and adoption metrics
• AI, Automation and Digital Enablement Support: Support documentation of AI, automation, chatbot, workflow digitization, and self-service use cases
• Change Management and Communications Support: Support communication drafts, user guides, training materials, FAQs, and knowledge updates

Requirements

• Diploma or Degree in Human Resources, Business Administration, Operations, Data Analytics, Information Systems
• 2 to 4 years of experience in HR operations, shared services, project coordination, process documentation, or business support
• Strong coordination, organization, follow-up, documentation, and time management skills
• Comfortable using Microsoft Word, Excel, PowerPoint, SharePoint, Teams, and project trackers
• Good attention to detail, basic analytical ability, and ability to consolidate information clearly
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• Interested applicants can also email CV at harry@nsearchglobal.com (for faster processing, please state the exact job / position title applied "HR Support Specialist"
• Only shortlisted candidates will be notified.
• EA License Number: 10C3636
• EA Personnel Name: Arora, Hardeep
• EA Personnel Registration Number: R1111454

Additional Information

Our client, one of Asia-Pacific's leading organizations is looking for: HR Support Specialist

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Company Intel

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