Account Operations Lead - BFSI

About the role

"Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Description Job Title: Sr Account Operations / RMG Lead - India GCC Location: Pune (Preferred) Experience: 10+ years Role Overview: We are seeking an experienced Senior Operations / RMG Lead to drive end-to-end operational excellence for our India GCC business. This role will be pivotal in aligning sales, delivery, and talent functions to ensure effective workforce planning, seamless execution, and strong governance across accounts.

Responsibilities

• Required Skills & Qualifications:

Requirements

• Experience in Global Capability Centers (GCCs) or large IT services organizations Exposure to multi-account delivery environments Prior experience managing large-scale teams and cross-functional operations
• Why Join Us:
• Opportunity to lead strategic operations for a growing GCC High visibility role with leadership interaction Impactful position influencing business growth and delivery success

Additional Information

Job Title: India GCC - Account Operation Lead

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at capco? Share your experience