Customer Support Administrator
External
Ubt · Northfleet£25K–£35K/yrFull-timeOn-siteToday
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Benefits
23 days' holiday + bank holidaysPension schemeFree off-road parkingGood public transport linksComplimentary refreshments and basic food provisionsAd hoc team lunches and staff incentivesSupportive, family-style culture with a genuine focus on employee wellbeingAbout the Role An exciting opportunity has arisen for a Customer Support Administrator to join a growing and ambitious business in Northfleet. This is a brand-new role , created to support a busy customer support function as the business continues to expand.You'll play a key part in ensuring customers receive a smooth, efficient and professional experience , working closely across multiple departments including transport, marketing and operations.This is an ideal opportunity for someone who is organised, proactive and enjoys being at the heart of a team.Key Responsibilities Provide day-to-day administrative support to the Customer Support teamWork collaboratively with internal departments to coordinate customer requirementsMaintain and update the customer database, ensuring all records are accurate and up to dateProactively contact existing customers to verify contact and delivery informationSupport wider administrative tasks across the business when requiredHelp ensure a consistently high level of customer service is delivered at all timesAbout You We're looking for someone with the right attitude and work ethic above all else. You'll be:A team player with a positive, "can-do" mindsetHighly organised with strong attention to detailConfident communicating with customers and colleaguesAble to work under pressure and meet deadlinesProactive, using your initiative to get things doneThis role could suit:Someone early in their career with the right core skills and attitude, orA more experienced administrator looking for a supportive and fast-paced environmentThe Opportunity You'll be joining a friendly, respectful and down-to-earth team , where hard work is recognised and rewarded. The business has ambitious growth plans, offering genuine opportunities for progression for those who are driven and eager to develop.
Additional Information
Salary: £25,000 - £35,000 (depending on experience) Hours: Monday - Friday, 9:00am - 5:00pm (30-minute lunch) - part-time considered for reduced hours 5 days per week (pro rata) Location: Northfleet (office-based)
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