Technology Business Analyst (Banking)

Responsibilities

• Stakeholder Relationship Management
• a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
• b. Prioritize business requests and co-create Business Roadmap with business segment
• c. Supports Biz Head for project pipeline, pre-project planning activities, QR prioritization
• d. Supports effective business change by building relationships with business leaders, technology and operational business partners
• High Level Solutioning
• a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
• b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
• c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
• d. Initiate the implementation plan for client projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.
• Stakeholder Relationship Management
• a. Acts as a trusted advisorfor business for all new business demands requiring technology or operations enablement / solution
• b. Prioritize business requests and co-create Business Roadmap with business segments
• c. Supports Biz Head for project pipeline, pre-project planning activities, QR prioritization
• d. Supports effective business change by building relationships with business leaders, technology and operational business partners
• Change Implementation Planning & Management
• a. Undertake scoping and evaluation of new initiatives. Definingoverall considerations, including scalability, maintainability, cost,operations and technology principal risk to provide a recommendation
• b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
• c. Work with business technology services team on the smooth delivery of the solution
• d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
• e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.
• Managing RUN
• a. Manage the communication and regular updates to business
• stakeholders on 'critical' production incidents and problems impacting customer and business operations
• b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
• c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
• d. Monitoring the fulfilment of service levels between client and the business segments and highlighting required actions to close gaps where needed
• Sustainable Improvements
• a. Build a sustainable process for measuring benefits to ensure resources are aligned to business initiatives which provide the highest ROI.
• b. Improve systems by studying current practices; designing modifications.
• Requirement:
• Bachelor's degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience
• Strong business domain knowledge in banking(Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operationalprocesses across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation - Defining overall considerations, including scalability, maintainability, cost,operations and technology principal risk to provide a recommendation

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Company Intel

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