Strategic Implementation & Process Improvement Consultant

Responsibilities

• Strategic Planning & Business Partnership
• Partner with sales leadership to identify, prioritize, and execute strategic opportunities that support business growth and operational excellence.
• Collaborate with field leadership to develop and implement tactics and strategies that drive sales effectiveness and field performance.
• Serve as a trusted advisor to stakeholders by identifying opportunities to improve processes, systems, and business outcomes.
• Project Leadership & Implementation
• Lead strategic and tactical projects from inception through implementation and post-launch evaluation.
• Develop project plans, timelines, communication strategies, and success metrics to ensure effective execution.
• Monitor implementation progress and proactively address risks, obstacles, and dependencies.
• Evaluate effectiveness of implemented processes and initiatives to ensure consistent execution and desired outcomes.
• Process Improvement & Operational Excellence
• Analyze existing processes and identify opportunities to improve efficiency, effectiveness, and user experience.
• Develop and implement scalable processes, tools, and best practices that support field operations and business objectives.
• Ensure alignment between Worksite Agency Support activities and broader Worksite Distribution initiatives.
• Stakeholder Engagement & Communication
• Build and maintain strong relationships across business units to foster collaboration and alignment.
• Coordinate with field leaders, operational teams, and business partners to ensure successful execution of key initiatives.
• Communicate project status, priorities, and outcomes to leadership and field stakeholders.
• Identify, prioritize, and communicate key projects, programs, and initiatives throughout the organization.
• Qualifications & Experience
• Required
• Bachelor's Degree or equivalent relevant professional experience.
• 5+ years of experience within the insurance industry.
• Proven experience leading projects, implementing business initiatives, and managing multiple priorities simultaneously.
• Strong process development, implementation, and continuous improvement experience.
• Demonstrated success working with multiple stakeholders and influencing without direct authority.
• Preferred
• Experience supporting sales organizations, distribution channels, or field operations.
• Experience with project management methodologies and change management principles.
• Knowledge of Worksite, Voluntary Benefits, or Insurance Distribution operations.
• Skills & Competencies
• Leadership & Collaboration
• Strong relationship-building skills with the ability to work effectively across all levels of the organization.
• Ability to create alignment and drive action among diverse stakeholder groups.
• Team-focused mindset with the ability to foster collaboration and shared success.
• Project & Process Management
• Exceptional planning and organizational skills.
• Ability to manage multiple projects and competing priorities simultaneously.
• Strong process analysis, development, and implementation capabilities.
• Communication & Influence
• Excellent presentation, business writing, facilitation, and negotiation skills.
• Ability to clearly communicate complex concepts to diverse audiences.
• Strong executive presence and stakeholder management abilities.
• Business Acumen
• Strategic thinker with strong analytical and problem-solving skills.
• Ability to connect operational activities to broader business objectives and growth initiatives.
• Additional Information
• Normal office environment.
• Periodic travel may be required.
• Pay Range :
• $76,600.00 - $106,450.00/annually
• Salary is commensurate to experience, location, etc.

Benefits

Additional Information

Horace Mann is seeking a highly collaborative and results-oriented Strategic Implementation & Process Improvement Consultant to drive key initiatives that support the growth and effectiveness of our Worksite Distribution organization. In this role, you will serve as a strategic partner to sales leadership, helping identify opportunities, improve processes, and implement solutions that enhance recruiting, onboarding, sales performance, technology adoption, and operational effectiveness. You'll lead high-impact projects from concept through execution, ensuring initiatives are successfully implemented and deliver measurable business results. This is an exciting opportunity for a professional who enjoys solving complex business challenges, influencing stakeholders, and helping teams execute strategic priorities.

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