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IT Configuration Management Specialist

External
ocbc logoOcbc · Ocbc, Singapore
Full-timeOn-site3w ago
ComplianceDocumentationLeadership
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About the role

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Requirements

  • Education:
  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
  • Minimum 8-10 years of experience in IT configuration management or related IT service management roles.
  • Deep expertise in ITIL framework, configuration management principles, and CMDB management.
  • Skills and Competencies:
  • In-depth knowledge of configuration management principles, tools, and best practices.
  • Hands-on experience with CMDB tools
  • Familiarity with Asset Management, Change Management, and Release Management.
  • Strong analytical and problem-solving skills.
  • Excellent leadership, team management, and interpersonal communication skills.
  • Detail-oriented with strong organizational and documentation abilities.
  • Ability to work collaboratively across departments and manage multiple priorities.
  • Familiarity with AI tools and capabilities is a significant plus.

Benefits

What you doManage and drive the development, implementation, and enforcement of IT configuration management strategies, policies, standards, and procedures to ensure compliance with best practices and regulatory requirements.Manage and maintain the Configuration Management Database (CMDB) to ensure data accuracy, completeness, and integrity.Identify and classify configuration items (CIs) including hardware, software, infra components and documentation.Collaborate with cross-functional teams to ensure all configuration changes are properly authorized, documented, and reflected in the CMDB.Drive automation and integration of configuration management processes with ITSM, and asset management tool.Conduct audits and assessments of configurations to validate compliance and improve processes.Generate and present reports on configuration status, change history, and compliance metrics as part of process governance.Utilize AI tools effectively for CI management and trackingImprove and drive AI adoption in the Configuration management spaceCompetitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.Flexible schedule

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