AI Operations Analyst

Responsibilities

• AI Tool Implementation:
• Assist in developing and optimizing AI-powered workflows using Copilot and Claude
• Provide technical support for the integration of AI-enabled solutions into company systems and platforms like SAP, including process mapping, documentation, and workflow improvements
• Assist with configuration, testing and validation of AI functionalities and support pilot implementations, user acceptance testing, rollout planning and post-deployment operational support
• Technical and Stakeholder Liaison:
• Collaborate with technology partners (IT, SAP, etc.) on system development, integration and deployment
• Act as an operational bridge between users and technical teams and facilitate clear communication of requirements, issues and feedback across stakeholders
• Reporting & Continuous Improvement:
• Prepare operational updates and status reports for Project Team Leads
• Collect feedback and usage insights for continuous improvement and assist in troubleshooting and enhancement of AI and digital solutions
• Learn and contribute to SAP system workflows
• CANDIDATE REQUIREMENTS:
• Currently pursuing a Bachelor's degree or Master's degree in AI related fields
• Hands-on experience with AI tools, specifically Microsoft Copilot or Claude
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Self-motivated with ability to work independently in a remote environment

Benefits

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