Alterations Associate

About the role

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.

Responsibilities

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and Tailor procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ad hoc responsibilities as needed
• A towering strength at winning over an audience with their perspective
• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
• Generates a variety of approaches to problem solving including new and novel ideas

Requirements

• Minimum 3 years' fitting and tailoring experience in high-end merchandise
• Ability to fit and perform alterations on a wide range of garments
• Possession of strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes etc. is desired and a benefit.
• Ability to use all standard sewing, pressing & spotting equipment
• Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather
• Knowledge of Alterations industry includes fabrication and styling of luxury merchandise.
• High school graduate or equivalent preferred.
• YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:
• Opportunity to work in a innovative environment with a company experiencing transformational growth
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vi sion and dental)
• An amazing employee discount
• SALARY AND OTHER BENEFITS:
• Factors which may affect starting pay within this range may include market, experience and othe r qualific ations of the successful candidate.
• Thank you for your interest with Saks Global. We look forward to reviewing your application.
• Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
• If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.
• Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Benefits

Additional Information

Salary Range $25.64 - $32.05* Job Description:

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