Assistant Manager, Client Relations (Institutional)

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About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Generous annual leave plus f lexible paid time off Hybrid work schedule Learning and development programs Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan (if applicable in your region) Job Description About the Department/Team: The Institutional Client Relations team is responsible for client relationship management for institutional business in the Greater China and Southeast Asia region. The team collaborates with institutional sales, portfolio management teams and other key stakeholders to build deep client relationship and service clients, responsible for managing and enhancing client relationships and ensuring compliance with regulatory requirements. This role requires a proactive approach to understanding client needs and providing value-added services. Responsibilities of the role: Client Understanding and Compliance: Develop a comprehensive understanding of the assigned client's organizational structure and investment priorities. Ensure thorough knowledge of the client's reporting, regulatory requirements, and servicing guidelines. Communication and Relationship Management : Establish and maintain regular communication with institutional sales, portfolio management, and key stakeholders. Continuously evaluate client needs and design an effective approach to relationship management. Client Coordination and Support : Promptly and accurately coordinate client requests, facilitating dialogue between clients and internal teams regarding IMA/IG changes, investment reviews, presentations, reporting, and fund account setup/operations. Assist with AML documentation during new account onboarding and subsequent refreshes as required by the Compliance/AML team. Performance Reviews and Issue Resolution : Independently moderate performance reviews with clients and drive solutions to address any operations-related issues or concerns. Actively measure and monitor the success of client accounts, focusing on investment and service level execution. Project Management: Lead or assist with regular client relationship or ad hoc projects, ensuring high quality and client satisfaction. Consistently seek ways to enhance client service and improve internal coordination. Time and Resource Management : Organize and prioritize time and resources to meet goals and expectations. Team Collaboration : Perform any other duties assigned by the Head of Client Relations or the firm. Maintain a harmonious and positive team spirit. Requirement for the Role : 3+ years Institutional Client support working experience within the financial services industry, preferably in asset management sector. Good understanding of asset management industry, regulation and needs of institutional clients. Fluency in written and oral communication in English, Cantonese and Mandarin Chinese. Strong team player with integrity, self-motivation, committed and positive working attitude. Excellent interpersonal and communication skills, with ability to cooperate in a team environment and work under pressure (individual and team bases) and tight timeline. Analytical and organizational skills to determine the needs of the client and drive feasible solutions. Professional and presentable with ability to moderate client review meetings face to face. Demonstrate good attention to details, strong numbers aptitude. Proficiency with Microsoft Office (Word, Excel, and PowerPoint) SFC License for RA 1 (Dealing in Securities) Chartered Financial Analyst or Chartered Accountant is a distinct advantage. How to Apply: Apply for the role directly here or at Invesco Careers : Careers at Invesco | APAC . To know more about us: About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at

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