Customer Service Associate (Up to $3,500) #NJN

Responsibilities

• Ability to deliver professional and high-quality service experience in a customer-facing role
• Identify customers' needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction
• Taking ownership of customers' problems and follow through effectively and efficiently to resolution within the SLAs.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
• Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience
• Jessica Nguyen Huynh Thanh Truc
• CEI Reg. No. R23113787
• EA License No. 99C4599
• We regret that only shortlisted candidates will be notified.

Additional Information

Location: United Square Salary: $2,800 - 3,500/month Shift Allowance (3+2): $200 shift allowance per month Working Schedule: 3+2 work week - Weekdays: 1pm - 10pm (8hrs excl. break) - Weekends: 8:30am - 6:30pm (9hrs excl. break)

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Company Intel

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