Director Operations

Responsibilities

• Provide leadership and operational oversight to ensure alignment with organizational strategy and regulatory requirements
• Translate complex data, KPIs, and operational risks into actionable insights for executive leadership
• Lead hospital-wide initiatives including workflow redesign, operational readiness, and capital projects
• Oversee clinical infrastructure projects such as renovations, space planning, and new program implementation
• Collaborate cross-functionally with Nursing, Medical Directors, Facilities, IT, and other stakeholders to drive operational excellence
• Manage real-time operational challenges including capacity constraints, high census periods, and emergency events
• Serve as Incident Commander during operational or clinical disruptions as needed
• Support regulatory readiness, accreditation activities, and compliance initiatives
• Lead post-event reviews, root cause analyses, and continuous improvement efforts
• Foster a collaborative, patient-centered culture across multidisciplinary teams

Requirements

• Bachelor's degree required; Master's degree preferred
• 5+ years of progressive leadership/management experience in a hospital or healthcare setting required
• Strong knowledge of hospital operations, patient flow, and regulatory standards (e.g., Joint Commission, DOH)
• Proven ability to lead complex initiatives and manage cross-functional teams

Benefits

Additional Information

City/State: Bronx, New York Grant Funded: No Department: Office of the AVP - Weiler Operations Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $140,000.00-$175,000.00 We are seeking a dynamic and experienced Director of Hospital Operations to lead and oversee day-to-day operational performance across the hospital campus. This role is responsible for translating organizational strategy into execution; driving efficiency, quality of care, patient throughput, and overall patient experience. The ideal candidate is a strong operational leader with a clinical background and demonstrated management experience who thrives in fast-paced, high-acuity healthcare environments.

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Company Intel

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