Head of Program, ANZ

Responsibilities

• Project/Programme Management:
• Lead the activities of integrated project/programme and/or cross-functional teams to achieve successful completion of projects/programmes to their committed delivery dates within budgeted costs and in accordance with relevant PEC processes.
• Execute projects/programmes in accordance with the standardised business rhythm that coordinates the activities of Global Programmes, Finance and Project Controls teams. Accountable for ensuring that project/programme records are maintained within defined software tools/databases.
• In coordination with the site financial managers, be accountable and responsible for the financial reporting elements of the portfolio deliverables; ensuring financial data is updated, controlled, aligned with Sales and Finance, in order to be presented by team members as requested.
• Accountable for the establishment of cost and schedule baselines and the maintenance of such baselines through forecast updates and the management of scope. Ensure that the PEC defined risk and change control process is applied across the portfolio in accordance with the business rhythm.
• Accountable for the accurate completion of monthly variance analysis for explaining and interpreting impact against the baseline and the completion and tracking of corrective/preventative actions. Incorporate this within monthly project/programme reviews and conduct ad-hoc reviews as required.
• Act as a role model and mentor to project/programme management team members. Provide ad-hoc support based on their experience.
• When required, act as a deputy for Global Programmes Operational Excellence Director/Head of Market and Global Programmes Director. This will include duties such as supervising activities of team members and leading or providing representation at reviews or meetings.
• Embrace and act as a champion for collaboration across Global Programmes and wider global Smiths Detection business. Responsible for integrating assigned Commercial and/or Technology projects/programmes where necessary to maximise effective end-to-end delivery.
• Typical duties specific to Commercial orientated projects/programmes include:
• Deliver competitive customer tenders working in accordance with the Commercial Lifecycle Process with emphasis on the preparation of an accurate compliance matrix and providing a clear account specific technology needs e.g. via technical requirements and associated risks.
• Manage the teams to define and derive opportunity requirements that enable cost effective and winning proposals to be tendered. Ensure that any bids that the business wins have a delivery profile and cost base that is achievable. Use process reviews to achieve this.
• Work closely with the Sales team on the bid strategy, bid preparation, proposal support to customer and contract negotiation.
• Negotiate and reach agreement with customers or end users on aspects such as project/programme deliverables, specifications, detailed requirements, budget/contract value or schedule.
• Accountable for preventing projects/programmes from being initiated without adequate completion of formal process reviews, this includes the formal agreement of the Total Gross Margin with

Additional Information

Job Purpose: Lead the end-to-end delivery of Smiths Detection's programme portfolio across Australia, New Zealand, and Pacific Islands, ensuring contracted commitments are met on time, within budget, and to the quality standards required in regulated aviation security environments. Accountable for the full programme lifecycle - from contract handover through to customer acceptance - the Head of Programmes ANZ&PI drives delivery excellence across a portfolio of concurrent projects, builds and develops a high-performing programme team, and acts as the senior escalation point for all delivery risk. Working closely with the Market Head and commercial functions, the role plays a critical part in protecting margin, maintaining long-term customer relationships, and supporting business growth through execution. This is a management role and therefore holds responsibility for team development, succession planning, and leadership. Smiths Detection is a matrix organization requiring significant engagement across the functions and various time zones.

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