Customer Support - Streaming Services - Onsite
External
Sutherland · Windsor, CanadaFull-timeOn-site1w ago
CRMExcel
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Benefits
Hourly rate and paid trainingMedical, dental and vision benefits plus added benefits such as 401k and generous paid time offAdditional pay incentives as well as monthly rewards & recognition programsPromote from within opportunities - 80% of our frontline leaders began their careers at Sutherland as agentsEAP & Health and Wellness programs including a personal trainer dedicated to SutherlandAn opportunity to build a fulfilling career surrounded by supported peers, trainers and managerAt least one year of customer service experienceExcellent communication, interpersonal and problem-solving skillsThe ability to learn quickly, to thrive under pressure and to be flexible in a high volume, fast-paced environmentSelf-motivated, accountable and goal orientedBasic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)Strong problem-diagnosis and problem-solving skillsTechnical support experience and a background working with CRM applications are a plusHealth insuranceDental insuranceVision insurance401(k)Flexible schedule
Additional Information
In this position, you will use your strong interpersonal and problem-solving abilities to respond to incoming calls, texts and emails; answer questions; build rapport; and resolve issues in a timely manner.
Your Match
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Company Intel
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