Account Manager, North America, Off-Highway
External
Allisontransmission · Central RegionPrepare for this interview
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Responsibilities
- Business Development: Support execution of customer and product growth plans within assigned accounts
- Relationship Management: Build and maintain strong relationships with current and prospective customers
- Account Management: Manage day-to-day account activities, including coordination between customer and internal teams (engineering, operations, finance, etc.)
- Value Management: Support analysis of product value and competitive positioning; assist in maintaining profitability
- Forecasting and Planning: Provide regular forecasts and updates for new and existing business opportunities
- Customer & Program Execution: Coordinate with internal teams to support product launches, ongoing programs, and issue resolution
- Support achievement of sales and market objectives for assigned accounts
- Monitor customer performance and activity metrics
- Assist with accounts receivable follow-up and resolution
- Participate in customer meetings and presentations across purchasing, engineering, and operations
- Support pricing discussions and negotiations
- Maintain awareness of market trends, customer needs, and competitor activity
- Prepare reports including forecasts, pipeline updates, and customer visit summaries
- Support new product introductions and customer adoption
- Competencies and Behaviors
- Strong business acumen across manufacturing, finance, marketing, sourcing, and engineering
- Understanding of OEM business models, product development cycles, and sourcing processes
- Strong interpersonal and communication skills
- Ability to manage multiple priorities and customer relationships
- Ability to work cross-functionally in a matrix organization
- Problem-solving and customer-focused mindset
- Strong fact finding, analytical, and decision-making capabilities
- Ability to operate effectively across time zones and non-traditional business hours
- Excellent capabilities in presentation development and Microsoft excel
Benefits
Additional Information
JOIN THE TEAM THAT'S POWERING PROGRESS Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works. Learn more about this role and how you can begin driving your career forward!
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