Quality Engineering Analyst III - Salesforce
ExternalPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Lead manual and automated testing for Salesforce applications across multiple clouds (Sales, Service, Financial Services, Experience)
- Define testing plans, identify gaps in requirements, and propose testing hypotheses for complex program/system changes
- Perform a risk assessment on programs/system changes to prioritize related programs/systems on which to run batch testing
- Write functional test cases, automation test scripts along with preparation of required test data
- Execute tests and validate results to determine which issues need to be addressed by the development team
- Communicate how and why issues need to be fixed, and coordinate across multiple development teams to fix complex issues
- Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
Requirements
- Bachelor's degree in related field or equivalent experience
- 4+ years of Software Quality Engineering or other relevant IT industry or banking experience
- Salesforce testing experience across Sales Cloud, Service Cloud, and/or Financial Services Cloud
- Expertise in software testing methodologies including test planning, test execution, gap analysis, requirements traceability, and defect management
- Experience leading project teams, developing project estimates and timelines, and implementing strategies to overcome project constraints
- Experience with one or more functional/regression testing tools
- Understanding of quality assurance as part of the development process
- Additional Preferred Skills:
- Project Management experience
- Financial industry experience
- Exposure to test automation tools/execution
- Experience with CI/CD tools (Jenkins, Azure, DevOps, GitHub Actions)
- Experience with testing APIs, integrations, or MuleSoft
Benefits
Additional Information
Job Description It's about putting our best to the test. Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality systems excite you? If so, being a Quality Engineering Analyst III with Frost could be for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at frostbank? Share your experience