Agent Channel Manager (Cox Business)
External
Cox Automotive · Metairie, LAFull-timeHybrid1w ago
CRMLeadership
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Benefits
Job DescriptionPRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:Individual contributor managing and developing channel partner relationships within assigned multi-state sales territory. Territories include up to 1,000 partners, most often IT companies. Usually there are over 100 active partners varying in organization size up to 10,000 employees.Lead channel partner engagement, enablement, co-marketing and product awareness activities leveraging internal resources. Acquires and assesses customer feedback to determine current satisfaction levels and future market needs and trends.Act as an industry leader in the assigned multi-state territory for the Channel. The Regional ACM will represent all Cox Commercial services at national and regional industry eventsAct as a positive Brand Ambassador internally and externally to increase brand awareness for Cox Business, Cox Private Networks, Hospitality Networks, RapidScale, and Segra in support of Channel Sales strategy.Align with top-selling channel partners and their key stakeholders.Set mutual success metrics with top channel partners and execute a go-to-market sales plan.Proactively manage large channel partner sold customers including quarterly business reviews, account growth plans, customer and partner education, collaboration with Service Management, Complex Billing SME, Sales Engineering and Executive Leadership.Recruit new channel partners into the program based on their profile and propensity to sell Cox Business, Cox Private Networks, Hospitality Networks and Cloud solutions.Travel to attend regional and national partner events regularly.Performs other duties as requested.QUALIFICATIONS AND EXPERIENCE:MinimumBA/BS degree in related discipline (i.e. Marketing, Sales, Operations etc.) with 10 years of experience in a related field (i.e. Marketing, Sales, Sales Operations, etc.); OR 14 years of equivalent experience in lieu of a degree.Proficiency and relative work experience using Windows-based PCs, Microsoft Office, and a CRM- customer relationship management tool.Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization.PreferredMS degree + 8 years of experience preferred in a related discipline (i.e. Marketing, Sales, Operations, etc.); OR Ph.D + 5 years of experience in a related disciplinRemote work optionsFlexible schedule
Additional Information
Company Cox Communications, Inc. Job Family Group Sales Job Profile Agent Channel Manager - CCI Management Level Manager - Non People Leader Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 25% of the time Work Shift Day
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