Branch Manager

Responsibilities

• SALES INITIATIVES AND BUSINESS DEVELOPMENT
• Develops and implements sales strategies to meet sales goals, providing ongoing training, coaching and performance feedback. Achieves targets for commercial and consumer banking products and services.
• Conducts outside business development efforts to expand the branch's market presence and customer base.
• Leads the branch team towards achieving sales goals, providing ongoing training, coaching and performance feedback.
• BUSINESS AND CONSUMER BANKING
• Manages and deepens commercial and consumer banking relationships, ensuring high levels of satisfaction and loyalty.
• Responsible for partnering with commercial lenders and treasury sales teams in a collaborative environment to deliver the best product and services solutions.
• Offers tailored financial advice by thoroughly understanding client needs and available banking solutions.
• Continuously assess portfolio performance, initiating strategies for growth and improvement.
• MANAGEMENT, OPERATIONS AND STRATEGIC PLANNING
• Ensures compliance with banking regulations and policies, overseeing smooth daily branch operations.
• Develops and implements a strategic branch plan that considers market potential and aligns with budget and profitability goals.
• Enhances operational efficiency to improve productivity and minimize costs.
• May process transactions and account maintenance activities including processing daily transactions, opening a cash drawer, balancing the ATM, Wire Transfers, and/or acting as a back-up for the vault banker. Serves as a resource for complex account servicing needs.
• Works with staff to generate ways to pleasantly surprise customers, differentiating the bank from competitors.
• Proactively educates customers on utilizing available access channels.
• Assists customers with account servicing needs and resolves difficult customer issues with diplomacy.
• Conducts care and relationship review calls with consumer and business clients to ensure satisfaction.
• COMMUNITY LEADERSHIP AND RELATIONS
• Represents the bank at community and business events, participating actively to enhance the bank's community relations. Serves as the face of the bank in community and business events, actively sponsoring and participating to strengthen the bank's community ties.
• Builds and maintains strong community relationships, leading initiatives that contribute to local development and underscore the bank's commitment to the community.

Requirements

• 5 years Banking Experience with an emphasis in Sales required.
• 3-4 years minimum Management Experience required.
• Notary License preferred.
• Excellent interpersonal skills; successful experience managing and leading people.
• Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures.
• Thorough knowledge of small business and consumer credit principles and practices.
• Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results.
• Sound working knowledge of small business and consumer credit principles and practices.
• Excellent interpersonal skills; successful experience managing and leading people. Considered a customer service role model.
• Excellent business development skills, particularly related to financial service products.
• Ability to communicate effectively with customers and staff from a variety of backgrounds.
• Knowledge of current applicable federal and state banking regulations.
• ADA Requirements:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel obje

Additional Information

Job Description Mechanics Bank is currently searching for a full time Branch Manager to join our team at our Olympia Branch. The Branch Manager is vital in driving the branch towards achieving success across key areas including sales initiatives, consumer and commercial banking management, customer service, operational management, and community involvement. The Branch Manager is expected to actively make outside business development sales calls and take a leadership role within the community through participation in community events. The Branch Manager will develop and implement strategies that align with the branch's budget and profitability goals, ensuring the delivery of superior banking services and fostering a culture of teamwork and exceptional service.

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