Shop Manager

Responsibilities

• Lead and coordinate shop staff to meet and exceed sales and service performance targets
• Manage daily shop operations to ensure smooth workflow and high-quality customer experiences
• Deliver professional hairdressing services leveraging at least 10 years of industry experience
• Adapt to fast-paced work conditions while maintaining a customer-focused approach under varying circumstances
• Follow assigned work schedules including weekends and public holidays to support business needs
• Collaborate with supervisors and accept guidance to continuously improve shop performance and service quality
• Demonstrate a professional and positive service attitude to enhance customer satisfaction
• Required competencies and certifications
• Minimum 10 years of hairdressing experience
• Preferred competencies and qualifications
• Willingness to work weekends and public holidays
• Ability to work under supervision when required

Additional Information

Job Summary You will lead and manage all operational aspects of a hairdressing shop, driving sales performance and delivering exceptional customer service. You will lead your team to achieve business targets while maintaining professional service standards in a fast-paced environment.

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