AV/IT Technician

About the role

We are seeking a highly skilled and dependable IT/AV Technician to support high-visibility, technology-driven Business Development presentations across the U.S. This role provides end-to-end technical support for new business pitches, live events, hybrid meetings, and internal/client-facing presentations. The ideal candidate brings a strong foundation in IT, audiovisual systems, live production workflows, and exceptional client-service acumen.

Responsibilities

• AV & Pitch Support
• Serve as the dedicated IT/AV technician for new business pitches , both onsite and offsite, including client offices and hybrid environments.
• Lead tech checks across major web conferencing platforms (MS Teams, Zoom, Google Meet, WebEx, BlueJeans, etc.).
• Design, configure, and deploy AV/VC systems for internal and external client presentations, ensuring seamless streaming, recording, and presentation delivery.
• Set up and operate technical equipment including screens, switchers, PA systems, wireless tech, conferencing hardware, and streaming gear .
• Coordinate with external AV vendors for large-scale and high-complexity productions.
• Technical Expertise & Systems Management
• Maintain deep proficiency in Cisco, Poly, MS Teams, Zoom, Google Meet , and other enterprise conferencing ecosystems.
• Support Windows and Mac environments; troubleshoot issues with Office 365, Adobe applications, and web-conferencing software .
• Manage and monitor systems using VC reporting and monitoring tools .
• Ensure the Pitch Tech Stack is always updated, tested, optimized, and ready for immediate use.
• Conduct regular testing of hardware and software; provide feedback and recommendations on new tools and technologies.
• Research, Reliability & Innovation
• Proactively research emerging solutions to improve pitch production, hybrid meeting quality, and workflow efficiency.
• Maintain an ongoing understanding of live streaming techniques and evolving industry best practices.
• Provide strategic input on new technologies that enhance Business Development presentations.
• Cross-Functional Partnership
• Build and maintain strong, collaborative relationships with:
• Global & US Business Development teams
• Service Desk & Service Delivery
• Infrastructure & Group IT
• 3rd-party vendors and partner agencies
• Deliver confident, client-ready communication in high-pressure and high-stakes scenarios.

Requirements

• 5+ years of IT/AV experience , ideally in a client-facing, fast-paced environment.
• Previous Business Development support or live production technical experience strongly preferred.
• Background in hybrid event support, streaming, or live show workflows is an advantage.
• Technical Skills
• Proficiency with:
• Cisco, Poly, MS Teams, Zoom, Google Meet, WebEx, BlueJeans
• Windows & macOS
• Microsoft Office 365, Adobe applications
• AV hardware, switchers, PA systems, wireless tech, streaming gear
• Ability to diagnose and solve complex IT/AV issues under tight time constraints.
• Physical Requirements
• Ability to lift 30+ lbs , handle AV equipment, and set up physical environments.
• Ability to sit, stand, walk, reach, push, pull, or crawl under desks as needed.
• Comfortable working on ladders for equipment installation.
• Must be able to travel throughout the U.S. , sometimes on short notice.
• Ideal Candidate Profile
• Highly organized, dependable, and solution-oriented.
• Comfortable supporting executive-level stakeholders and high-profile clients.
• Strong interpersonal skills with the ability to stay calm and professional under pressure.
• Passion for technology, innovation, and delivering flawless client experiences.

Benefits

Additional Information

Job Description: IT/AV Technician

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Company Intel

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